Quiet the Rage - How Learning to Manage Conflict Will Change Your Life (and the World)

Where there are people, there is conflict-but conflict divides people. Here, expert Certified Professional Coach R.W. Burke helps readers understand how conflict works, how they themselves may actually be the source of the conflict they're experiencing in their lives, and, most important, how to stop being that source.

Info autore

R.W. Burke is a Certified Professional Coach through the Institute for Professional Excellence in Coaching (iPEC). He holds BS in accountancy from Providence College, and a master’s of business administration degree with a concentration in finance from Providence College’s School of Business. For thirty years, he’s worked in and around the automobile business. For the last six of those years, he’s worked to become the top coach on Ford Motor Company’s Consumer Experience Movement (CEM) project, covering twenty-three dealerships in seven states. He is also responsible for CEM Inside, Ford Motor Company’s regional initiative to bring the work done by coaches in the field to its own field staff, and has worked with BMW North America and their half-owned subsidiary, The Retail Performance Company, to develop a coaching initiative and workshop. He and his wife live in Rhode Island with their two St. Bernards, Goliath and Petunia. His son attends UCLA.

Riassunto

Where there are people, there is conflict—but conflict divides people. Here, expert Certified Professional Coach R.W. Burke helps readers understand how conflict works, how they themselves may actually be the source of the conflict they’re experiencing in their lives, and, most important, how to stop being that source.

Prefazione

• Author has hired BookSparks for public relations and marketing in the US.

• Author is the top coach in the country for Ford Motor Company’s Consumer Experience Movement; he will leverage his position to market his book to the Ford group, which represents 250,000 people within the US alone.

• Promotion via social media (Twitter: 2,594 followers; Facebook: 4,952 friends; LinkedIn: 13,127 Connections; Instagram: 625 Followers)

• Author has launched a website, QuietTheRage.com, to support the book, and a second website, CoachingConflict.com, to support the work of coaching conflict.

• Author will attend each annual National Automobile Dealers Association convention as an exhibitor, hosting a booth dedicated to marketing the book and offering to sign books and take pictures with dealers, manufacturers’ personnel, vendors, and industry professionals as they circulate the venue.

• Author will launch a timed direct mail campaign to Fortune 500 CEOs, including a copy of the book, and will follow up the mailing with a phone call to gauge their interest in having him speak to their companies about managing conflict or certifying their staff in conflict management.

• Author will initiate a timed direct mail campaign, including a copy of the book, targeting the largest of the 18,000 automobile dealership groups in the United States—representing a total of 2 million employees.

• Author will launch an e-mail campaign, powered by AutoDealerList.com, targeting 48,317 automotive dealership personnel, with links to his website, an offer to purchase the book, and video testimonials.

• Author will leverage his personal network, social media network, and professional connections, including The International Coach Federation (more than 20,000 members worldwide), The Institute for Professional Excellence in Coaching (thousands of coaches in the United States, Canada, and the United Kingdom), and more to promote the book.

Testo aggiuntivo

2017 USA Best Book Awards Finalist in Self-Help: Relationships

“What an honest, vulnerable, incredible journey! Burke’s writing style is clear, concise, and bam—to the point! I will need to read this book more than once.”

—Linda Guthrie, Coach, Consumer Experience Movement, Ford Motor Company

“I have worked a lot on my anger; however, the info in this book is like discovering the missing link. Now, I have a much better understanding of why I get spun up in certain situations. I have a much better toolkit for dealing with my anger or avoiding it altogether.”

—Phil Klein, Facilitator, Maritz Performance Improvement, General Motors Standards For Excellence

“Great read! This book will change your life.”

—Bob Esposito, Dealer Principal, General Manager, Yankee Automotive Group

“This book is for everyone . . . especially someone like me who struggles with anxiety. It offers a way to take control back instead of feeling tossed by the waves.”

—Jennifer Roberts, Sales Manager, Genesee Valley Ford

“This book has forever changed the way I view interactions with people, both professionally and personally.”

—Jason Standley, Business Development Center Manager, Rowe Auburn/Rowe Westbrook

“The world needs more people who know how to manage conflict. Much of what is wrong in our society today could be changed if everyone understood how their anger is triggered. To adapt a quote from the cartoon character Pogo, ‘I have met the enemy and it is me.’ Everyone, even those who do not have a concern about rage, need to read this book.”

—Linda Mitchell, author of Choose Change . . . Before Change Chooses You! Thirteen Weeks To the Life You’ll Love!

“R.W. Burke shares his wisdom and insights about how to manage conflict well in Quiet the Rage. Read this book and prepare for a peaceful life!”

—Marshall Goldsmith, international best-selling author/editor of thirty-five books, including What Got You Here Won’t Get You There and Triggers

"In this thorough, explorative, and highly personal work, Burke gives readers tools and ideas for self-examination, growth, and conflict resolution . . . successfully tackles a complex subject that’s relatively uncommon in self-help titles . . . What makes it particularly stand out is Burke’s willingness to show his story in all lights in the service of his project—what his wife, Denise Burke, in a preface, calls 'the good, the bad, and the ugly of my husband’s life.’”

—Kirkus Reviews

Dettagli sul prodotto

• Autori: Burke, R. W. Burke, R.W. Burke
• Editore: Ingram Publishers Services
• Lingue: Inglese
• Formato: Copertina rigida
• Pubblicazione: 10.10.2017
• EAN: 9781943006649
• ISBN: 978-1-943006-64-9
• Categorie: Guide e manuali > Libri sul benessere, vita quotidiana > Condotta di vita, auto-realizzazione; Scienze sociali, diritto, economia > Economia > Tematiche generali, enciclopedie