Total Design - Managing the Design Process in the Service Sector

Explaining how service products should be designed and how this design process should be managed, the author identifies areas where problems most commonly occur. The book includes the findings of the first research undertaken on the step-by-step process of the design management of service products.

Riassunto

Explaining how service products should be designed and how this design process should be managed, the author identifies areas where problems most commonly occur. The book includes the findings of the first research undertaken on the step-by-step process of the design management of service products.

Dettagli sul prodotto

• Autori: Bill Hollins, Gillian Hollins, W. Hollins
• Editore: Financial Times Management
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 25.02.1991
• EAN: 9780273033387
• ISBN: 978-0-273-03338-7
• Categorie: Scienze sociali, diritto, economia > Economia; Scienze umane, arte, musica > Arte > Architettura d'interni, design