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Informationen zum Autor Pat Wellington is an internationally recognised management consultant with over 20 years of experience. She has facilitated assignments in blue chip organisations such as Canon and Coca Cola, healthcare providers including the St. Martins and Nuffield Hospitals, United Nations agencies in Rome and Geneva, and government bodies in the UK, the Gulf and South East Asia. She is also the author of Effective Customer Care , published by Kogan Page. Klappentext Motivated staff are the lifeblood of every business. With the right talent and an engaged team! your company will be empowered to beat the competition and grow its market share. Effective People Management covers all the crucial aspects of people management and maintaining high performance. Its insightful guidance covers leadership! motivating people! team building! delegating! interviewing! reward! managing change! handling conflict! dealing with poor performance and organizational culture. Case studies from global leaders and organizations demonstrate best practice and key lessons learnt from people management. From inspirational leadership techniques! energizing management styles and a proactive approach to problem solving! Effective People Management is your ultimate practical resource to getting the best out of yourself and your team. Is a resource that can be returned to again and again to learn new skills, deal with problems and brush up on favourite people management techniques Zusammenfassung Improve your people management skills as an entrepreneur or business leader with this essential guide to retaining top talent, handling conflict and keeping employees motivated. Inhaltsverzeichnis Chapter - 00: Preface; Chapter - 01: Leadership; Chapter - 02: Growing your Business from Start-Up; Chapter - 03: The Management Side of Building your Business; Chapter - 04: Recruiting Talent; Chapter - 05: Holistic Management; Chapter - 06: The Power of Motivation; Chapter - 07: Performance Management; Chapter - 08: Recognition and Rewarding Performance; Chapter - 09: Creating a Learning Environment; Chapter - 10: Proactive Conflict Management; Chapter - 11: Problem Solving through Project Management; Chapter - 12: Developing your Company and Implementing Change; Chapter - 13: Summary...
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Pat Wellington
