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Workplace aggression is a serious problem for workers and employers. This volume explores its predictors, contexts, consequences and prevention.
Sommario
Editors' introduction M. Sandy Hershcovis and Nathan A. Bowling; Part I. The Measurement, Predictors, and Consequences of Workplace Aggression: 1. Measuring workplace aggression Steve M. Jex and Alison M. Bayne; 2. Environmental antecedents of workplace aggression: a review and integration of emotional, instrumental, and normative processes Lisa M. Penney, Allison Martir and Cody Bok; 3. Damaging the workplace: consequences for people and organizations Aaron O. Manier, Kevin Kelloway and Lori Francis; Part II. The Social Context of Workplace Aggression: 4. The effects of the interactions between subordinates' and supervisors' characteristics on subordinate perceptions of abusive supervision: a victimology perspective Mark J. Martinko, Jeremy D. Mackey, Rebecca Michalak and Neal Ashkanasy; 5. From victim precipitation to perpetrator predation: towards a new paradigm for understanding workplace aggression Lilia M. Cortina; 6. Identity matters: contextualizing workplace aggression within a social structural framework Courtney L. McCluney and Lilia M. Cortina; 7. Third-party reactions to workplace aggression Manuela Priesmuth, Marie S. Mitchell and Robert Folger; 8. Spillover and crossover of workplace aggression Meredith Thompson, Dawn Carlson and Jenny Hoobler; 9. Invisible at work: workplace ostracism as aggression Sandra L. Robinson and Kira Schabram; 10. Cross-cultural differences in workplace aggression Xinxin Li and Sandy Lim; Part III. The Prevention of Workplace Aggression: 11. Review and model of coping with workplace aggression Raymond T. Lee and Céleste M. Brotheridge; 12. Prospects for reducing aggressive behavior and other forms of counterproductive work behavior via personnel selection Paul R. Sacket and Oren R. Schewach; 13. Combating workplace aggression via organizational interventions Michael Leiter, Emily Peck and Anne Baccardax; 14. Moving the field of workplace aggression forward: thoughts and recommendations Rima C. Tarraf, M. Sandy Hershcovis and Nathan A. Bowling.
Riassunto
This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics of workplace aggression: its measurement, predictors and consequences; its social context; and its prevention. Covering a broad conceptualization of workplace aggression, it will be useful to students and researchers of management and psychology.
