Banking Operations Strategy: A Proposed Configuration

The concern about the service management in general and service operations management in particular emerged in the 1970s and beyond, as a result of extraordinary role the service sector is played in production; the percentage of service sector contribution in GDP in the developed countries in 2003 reached 70% (Australia 67.5%, France 66.2%, Japan 69.6% and Germany 70.1%. So the academic contribution of operations management has been directed toward service, and the service operations management emerged as a field of study, despite this academic direction, the majority of academic contributions is still manufacturing oriented; the percentage of published articles of service operations management in ten Journals is 7.5% over the period (1997-2002); accordingly the challenge is still exist to develop the field of service operations management, both form research and teaching perspective.

Dettagli sul prodotto

• Autori: Yazan Khalid Abed-Allah Migdadi
• Editore: LAP Lambert Academic Publishing
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 06.11.2017
• EAN: 9783659508745
• ISBN: 978-3-659-50874-5
• Pagine: 72
• Dimensioni: 150 mm x 220 mm x 4 mm
• Peso: 126 g
• Categoria: Guide e manuali > Diritto, professione, finanze