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Informationen zum Autor Bryan Boon served for 30 years in the Metropolitan Police Service, starting as a constable and retiring as a superintendent. He served mainly in Central and North London, experiencing a wide range of often challenging operational and administrative police duties and, in his last few years of service, he was in charge of the Management Training and Development Branch at Hendon. On leaving the police service, Bryan was engaged in supplying management training to a wide range of non-police organisations. He also worked as Training Officer for the Royal Commission on the Historical Monuments of England (now part of English Heritage) where he helped management and staff to attain the prestigious Investors in People National Standard award. Since retirement from the police, he has been appointed a Chartered Fellow of the Chartered Institute of Personnel and Development. Klappentext An accessible! practical 'tool kit' for Sergeants and Inspectors! offering a mixture of theory! practical advice and helpful tips based on the author's 30 years of experience as a senior police officer! as well as a series of skills-based checklists to prompt effective and efficient leadership. Zusammenfassung An accessible, practical 'tool kit' for Sergeants and Inspectors, offering a mixture of theory, practical advice and helpful tips based on the author's 30 years of experience as a senior police officer, as well as a series of skills-based checklists to prompt effective and efficient leadership. Inhaltsverzeichnis Leadership - Theory and Practice 1: Policing in England and Wales and the Purpose of this Book 2: Exploring the Concept of Leadership 3: Leadership and Team Work 4: Treating People Equally and Valuing Diversity 5: Planning 6: Delegation 7: Problem Solving 8: Leaders as Agents of Change (Change Management) 9: Motivation 10: Misconduct and Discipline 11: Communications - General Discussion 12: Communications - the Interpersonal Skills 13: Positive Communication - Assertiveness 14: Communications - Modes of Behaviour and Transactional Analysis 15: Communications - Feedback 16: Communications - Briefing Skills 17: Communications - Debriefing Skills 18: Communications - Influencing Skills 19: Influencing skills - Report Writing 20: Meeting Skills 21: Self-development for the Leader and Encouraging Leadership Skills in Others Leadership - Competence Checklists (Tool-kit) Checklist 1 Leadership Skills Checklist 2 Team Skills Checklist 3 Team Audit Checklist 4 Equality and Diversity Checklist 5 Planning Checklist 6 Planning - SMART Objectives Checklist 7 Delegation Checklist 8 Problem Solving Checklist 9 Problem Solving - Brain-storming Checklist 10 Change Management Checklist 11 Motivation Skills Checklist 12 Misconduct and Discipline Checklist 13 Communication Skills Checklist 14 Interpersonal Skills Checklist 15 Assertiveness Skills Checklist 16 Communications Feedback Checklist 17 Modes of Behaviour and Transactional Analysis Checklist 18 Briefing Skills Checklist 19 Debriefing Skills Checklist 20 Influencing Skills Checklist 21 Meeting Skills Checklist Checklist 22 Report Writing Skills Checklist 23 Self-development Skills for Self and Others ...
