Fr. 236.00

Shared Services in Local Government - Improving Service History

Inglese · Copertina rigida

Spedizione di solito entro 3 a 5 settimane

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Zusatztext 'This book explains in considerable detail the implications of sharing service delivery! addresses concerns about loss of control and accountability! and demonstrates the potential advantages and I know of no other effort made previously to evaluate whether sharing actually improves things faster than traditional methods of improvement' John O'Halloran! Local Government Director! Serco Informationen zum Autor Ray Tomkinson is a consultant specializing in public sector performance improvement. A period as a Best Value Inspector gave him wide experience of Strategic Partnerships and for a year he was the project manager of the innovative shared services initiative by the Welland Partnership! an ongoing alliance of five different local authorities: East Northamptonshire District Council! Northamptonshire; Harborough District Council! Leicestershire; Melton Borough Council! Leicestershire; Rutland County Council; and South Kesteven District Council! Lincolnshire. Klappentext By using case studies drawn from across local councils! this book explains the implications of sharing service delivery! addresses concerns about loss of control and accountability! and demonstrates the potential advantages. It shows how to set up collaborative ventures! formal partnerships! and shared service centres or special purpose vehicles. Zusammenfassung By using case studies drawn from across local councils, this book explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. It shows how to set up collaborative ventures, formal partnerships, and shared service centres or special purpose vehicles. Inhaltsverzeichnis Contents: Foreword; Introduction; The background to shared services; The impetus to share; Shared services case studies; Case study 1 - Anglia Revenues Partnership; Case study 2 - The Welland Partnership; Learning from the case studies; The shared services scene; The 'fifth' wave; The future for shared services - The 'sixth' wave?; Appendices; Further reading; Index. ...

Dettagli sul prodotto

Autori Ray Tomkinson, Tomkinson Ray
Editore ASHGATE PUB CO
 
Lingue Inglese
Formato Copertina rigida
Pubblicazione 09.11.2007
 
EAN 9780566087233
ISBN 978-0-566-08723-3
Pagine 211
Dimensioni 171 mm x 241 mm x 19 mm
Categorie Scienze sociali, diritto, economia > Scienze politiche > Politica e sua amministrazione

BUSINESS & ECONOMICS / Customer Relations, BUSINESS & ECONOMICS / Public Finance, POLITICAL SCIENCE / Public Affairs & Administration, Public Administration, Joint Ventures, Public finance, Customer services, Public finance and taxation

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