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Contents Guided tour Preface Acknowledgements 1 Introducing human resource management Defining human resource management HRM and the achievement of organisational effectiveness Major trends in the HRM business environment Major themes in contemporary HRM practice Key debate: The state of the psychological contract Summary propositions General discussion topics Further reading References Part 1 Managing people at work 2. Organising a workforce Workforce organisation Flexibility for organisational benefit Key debate: Work-life integration Summary propositions General discussion topics Further reading References 3. Recruitment and retention Methods of recruitment Employer branding Staff turnover rates and trends Staff retention strategies Key debate: The significance of skills shortages in the UK Summary propositions General discussion topics Further reading References 4. Selection Selection as a two-way process Selection criteria Selection methods Final selection decision making Key debate: Validity and use of selection methods Summary propositions General discussion topics Further reading References 5. Performance management Introducing performance management Stages in a performance management system Implementation and critique of performance management Evaluation of performance management systems Key debate: 360-degree feedback Summary propositions General discussion topics Further reading References 6. People development The UK learning and development context The value of learning and development to organisations and individuals The line manager and learning and develo...
