Delighting Your Customers - Delivering Excellent Customer Service...without Breaking the Bank

Informationen zum Autor Avril may have danced her way to success with the Tiller Girls! but as a mother! hotelier! award-winning businesswoman and international speaker! she has demonstrated a true business personality and dynamic leadership. She is founder and organiser of a regional women's network; a regular speaker for national organisation! Everywoman; and an active member of the prestigious Institute of Directors. Klappentext Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them! but reaching customers in the first place is a big challenge for small companies. Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. Zusammenfassung Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them! but reaching customers in the first place is a big challenge for small companies.

Dettagli sul prodotto

• Autori: Avril Owton, Avril Owton MBE
• Editore: Black A&C Publishers
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 01.09.2011
• EAN: 9781408139929
• ISBN: 978-1-4081-3992-9
• Pagine: 160
• Serie: Business on a Shoestring; Business on a Shoestring
• Categorie: Guide e manuali > Diritto, professione, finanze; Scienze sociali, diritto, economia > Economia > Pubblicità, marketing