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Zusatztext "...the authors offer an intellectual framework! a fresh focus and a stimulating guide...an impressive wake-up call..." (People Management! 10th November 2005)"...not just an eloquent brand management...text but one of the wisest management books in the past five years." (Independent on Sunday! 20th November 2005)"...packed with insight and alarming statistics! it will also prove a great tool for any HR professional..." (Strategic HR Review! 1st November 2005) Informationen zum Autor Simon Barrow and Richard Mosley are colleagues in the London based management consultancy People in Business, whose work with senior managers to improve their organisation's performance is driven by the thinking in this book.Simon Barrow was a brand manager at Best Foods (now Unilever) and Colgate-Palmolive before becoming CEO of an advertising agency within the Charles Barker Group, where his growing involvement with HR sparked his creation of the Employer Brand concept and subsequent research with London Business School.Richard Mosley has been involved in brand strategy development and implementation for nearly twenty years, including eight years with WPP's marketing consultancy Added Value where he led the internal marketing practice.Both authors share a belief in the need for marketing and HR to work together more effectively, especially in businesses which rely on people to deliver the customer brand experience.People in Business's recent clients include BP, British Airways, Hiscox, John Lewis, Man Investments and Unilever. Klappentext Your most important brand relationship is unlikely to be your choice of breakfast cereal, car or even football team, but the brand you work for: your employer brand.How people feel about their employer brand is increasingly critical to business success or failure. Leading companies realise its importance in attracting and engaging the people they need to succeed. They also recognise that creating a positive brand experience for employees requires the same degree of focus, care and coherence that has long characterised effective management of the customer brand experience.Written by the creator of the Employer Brand concept and one of its most experienced practitioners, this book provides an inspirational and practical guide to the subject. Whether you are in senior line management, HR, marketing or internal communications, you will discover how managing your employer brand more effectively can improve your performance. Zusammenfassung Levels of 'employer brand awareness' are rising fast across Europe, North America and Asia-Pacific, as leading companies realise that skilled, motivated employees are as vital to their commercial success as profitable customers and apply the principles of branding to their own organization. Inhaltsverzeichnis List of Illustrations xi Acknowledgements xiii Preface xv Part I: The Rationale for Change 1 1 Birth of an Idea 3 2 The Changing Needs and Aspirations of Employees 13 3 Investors Awaken 21 4 The People Management Challenge 37 5 The Role of Leadership 45 Part II: The 'How To' Guide 55 6 Brand Fundamentals 57 Functional Benefits 58 Emotional Benefits 58 Higher Order Benefits, Brand Values and DNA 59 Brand Personality 60 Brand Positioning and Differentiation 61 Brand Hierarchy 63 Brand Vision and Brand Reality 64 Brand Management and Development 65 Brand Consistency and Continuity 65 Brand Development 67 Summary 68 7 The Business Case 69 The Major Benefits of Employer Branding 69 Lower Costs 69 Customer Satisfaction 71 Financial Results 72 Summary 74 Life Cycle Benefits 74 Young, Fast Growing Companies: Attracting 'The Right St...
