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Covers global, Internet, database marketing, and relationship marketing, and answers common questions about marketing
Sommario
CONTENTSPrefacePART ONE: STRATEGIC MARKETING1. Building Profitable Businesses Through World-Class Marketing2. Using Marketing to Understand, Create, Communicate, and Deliver Value3. Identifying Market Opportunities and Developing Targeted Value Offerings4. Developing Value Propositions and Building Brand Equity
PART TWO: TACTICAL MARKETING5. Developing and Using Market Intelligence6. Designing the Marketing Mix7. Acquiring, Retaining, and Growing Customers8. Designing and Delivering More Customer Value
PART THREE: ADMINISTRATIVE MARKETING9. Planning and Organizing for More Effective Marketing10. Evaluating and Controlling Marketing Performance
PART FOUR: TRANSFORMATIONAL MARKETING11. Adapting to the New Age of Electronic Marketing
AppendixCharacteristics, Success Strategies, and Marketing Department Roles in Different Types of Industrial Businesses
Notes
Company and Brand Name Index
Subject Index
Info autore
Philip Kotler