Chief Information Officer''s Body of Knowledge - People, Process, and Technology

Informationen zum Autor DEAN LANE founded the Office of the CIO, a group of experienced CIOs and former Big 4 consulting partners who have formed a community and consulting organization to better align business and IT. Lane has been a CIO at four different companies: Honeywell, ATK, Plantronics, and Masters Institute. He was also a consultant for Ernst & Young, AT&T, and the Gartner Group. He is past president of the Society of Information Management's Silicon Valley Chapter; serves on the advisory boards for the Naval Postgraduate School, SFSU's Center for Business Systems, and Sparta, Inc.; and is an active member of the Institute of Management Consultants, ISACA, and the CIO Collective. Klappentext Praise For The Chief Information Officer's Body of Knowledge "From trends in business intelligence to insights on leading and retaining high-performance teams, this book will assist in faster decision-making and execution that can greatly influence the success of a company. ?Naresh Shanker, Vice President and CIO, Palm, Inc. "CEOs seeking to reinvent their company to optimize its digital potential need the CIO to be their right hand. Developing the CIO strategy that partners with this business transformation requires CIOs to do more than ever before and this book, with many insights from industry leaders, will help CIOs prepare for this challenge. ?Ken Kannappan, CEO, Plantronics, Inc. "As the pace of business continues to accelerate, it is increasingly difficult to keep up with the ever-changing world of technology, evolving trends, and peer networking. It would take over a year's worth of monthly networking meetings to derive the insights and information contained in this book. A great resource on what matters for the evolving role of the CIO. ?Tom Cullen, CIO, Driscoll's Berries "A valuable collection of best practices, both theoretical and practical, that make us all better leaders, this book is a must-read. ?Tom Peck, SVP and CIO, Levi Strauss & Co. "An excellent resource, this book is a great place for seasoned veterans and new leaders to get tried-and-true advice and direction. ?Leo Collins, CIO, Lions Gate Entertainment "Lane brings us knowledge and advice from a 'who's who' list of CIOs, CEOs, and thought leaders in the field of managing?and leading?IT. This practical handbook for current and aspiring leaders addresses both the hard and soft skills required in today's highly complex and continually changing IT environment. The Chief Information Officer's Body of Knowledge provides a 360-degree view from those who have been there of what it takes to excel in managing IT to strategic advantage. ?Nancy K. Hayes, Dean, College of Business, San Francisco State University "A Body of Knowledge book for effective IT management practices is long overdue. All of the contributors underscore the importance of interpersonal relationships, whether they be within individual IT groups, individual companies, or the overall IT industry, as the critical 'lubricant' in realizing true business value from the use of information technology. If IT managers at all levels spent more time nurturing relationships and less time being technologists and project managers, the time-to-market of new ideas and IT capabilities would be much shorter! ?Mark Settle, CIO, BMC Software Zusammenfassung A resource that helps you assist your organization in addressing project risks in a global and interconnected world. It provides guidance on how business people and IT can work together to maximize business value; and, rational solutions for issues such as managing outsourcing relationships and operating IT as a business. Inhaltsverzeichnis Preface xi Introduction xv Regis McKenna Is the CIO Ready for This New World? xx Part One: Peopl...

Sommario

Preface xi
 
Introduction xv
Regis McKenna
 
Is the CIO Ready for This New World? xx
 
PART ONE: PEOPLE
 
Chapter 1: Collaboration and Teamwork 3
Robert Slepin
 
Signs, Symptoms, and Root Causes 4
 
Modeling the Way 4
 
The IT Leadership Team Is Critical to Success 5
 
Developing Teaming Skills throughout IT 7
 
Recruiting for People Skills 8
 
Setting Clear Direction 8
 
Communicating Effectively 10
 
Summary 11
 
Chapter 2: Recruiting Best Practices 13
Walter Bacon
 
Internal Recruiters 15
 
Networking 16
 
Partners 17
 
Selecting a Partner 18
 
Working Effectively with Your Partner 20
 
Plan for Flexibility 22
 
Envision Your Ideal Team 22
 
Interpreting Resumes 23
 
Interviewing 25
 
Selling Yourself, Your Team, and the Company 27
 
Checking Credentials 28
 
Summary 31
 
Chapter 3: Career Pathing: Retaining and Developing Your Best and Brightest 33
Art Klein
 
Introduction: The Challenge of IT Staffing 33
 
The Role of the CIO 34
 
The Career-Pathing Solution Space: Depth, Breadth, Clarity, and Flexibility 35
 
Finding Your Place in the Solution Space 41
 
Conclusion 43
 
Chapter 4: Why Provide Professional Development to IT Professionals? 45
John Moran, PhD
 
Types of Professional Development 46
 
Recommendations for the CIO and Other Executives 49
 
Conclusion 49
 
Chapter 5: Skill Building for the IT Professional: Training, Training Plans, and Maintaining Skills 51
Rossella Derickson
 
Developing the Training Plan 52
 
Conclusion 57
 
Chapter 6: Retain Your Talent by Creating a Fun, Engaging Culture 59
Baron Concors
 
Show Respect 61
 
Reset Expectations 62
 
Relate to Your People 62
 
Remove Hierarchies 63
 
Recognize 63
 
Relax 64
 
Summary 64
 
Chapter 7: The CIO Career Guide 65
Mark Wayman
 
You're Fired! 65
 
Help Wanted 66
 
Representation from an Executive Placement Firm 67
 
The Resume--It's Just a Bookmark 69
 
The Interview--No Second Chance for First Impressions 71
 
Closing the Deal--Never Fight over Nickels 72
 
Career Tips for CIOs 72
 
Conclusion 73
 
PART TWO: PROCESS
 
Chapter 8: Strategic Alignment 77
Tim Campos
 
Framework 78
 
Building the Strategically Aligned Organization 83
 
Conclusion 85
 
Chapter 9: Developing an IT Strategy 87
Mark Egan
 
Overview 88
 
IT Strategy Methodology 88
 
Summary 101
 
Chapter 10: Competitive Applications of Technology 103
Michael Skaff
 
An Early Pioneer 106
 
Differentiation in Education 108
 
Music Making 109
 
Summary 110
 
Chapter 11: A New Paradigm for Managing a Suite of Business Processes Inexpensively 113
Charles Follett and Jeff Goldberg
 
What We Should Be Doing 114
 
Case Management 120
 
Conclusion 122
 
Chapter 12: Information Technology Portfolio Management 123
Pamela Vaughan
 
What Is Information Technology Portfolio Management? 123
 
Understanding What ITPM Is Not 125
 
ITPM Process 125
 
ITPM Best Practices 127
 
ITPM Benefits 128
 
Conclusion 128
 
Chapter 13: A Beginner's Guide to the Software Development Life Cycle 129
Stuart Robbins
 
Case Study: Project X 130
 
The First Meeting 131
 
The Experimen

Relazione

" The?Chief?Information?Officer s Body of Knowledge is stuffed full of great information offered up in very practical terms giving the reader every confidence they can replicate or adapt the ideas themselves." (thehigheredcio.com, March 2012)

Dettagli sul prodotto

• Autori: Lane, D Lane, Dean Lane, Lane Dean
• Editore: Wiley, John and Sons Ltd
• Lingue: Inglese
• Formato: Copertina rigida
• Pubblicazione: 21.10.2011
• EAN: 9781118043257
• ISBN: 978-1-118-04325-7
• Pagine: 336
• Serie: Wiley Corporate F&A; Wiley CIO; Wiley Corporate F&A; Wiley CIO
• Categorie: Scienze sociali, diritto, economia > Economia > Management; Business & management, Wirtschaft u. Management, Unternehmenstechnologie, Business Technology