Effective Negotiations in Easy Steps

Teaches you the principles and techniques of effective negotiation; formal or informal. Reveals the tricks of the trade so you'll have the upper hand to get the results that work for you!

Sommario

               
1. Why
   negotiate


               
2. Key
   principles


               
3. Core skills


               
4. Objective-setting


               
5. Preparation


               
6. Building rapport


               
7. Presenting your
   case


               
8. Scrutinizing their
   case


               
9. Body
   language


               
10. Tactics


               
11. Practicalities


               
12. Multi-party
    negotiations


               
13. Closure


               
14. Tricks of the
    trade


               
15. Summary of dos and
    don’ts

Info autore

Tony Rossiter is a successful management consultant and trainer for management and communication skills courses. He's also a freelance writer, with regular articles in a range of national magazines to his credit.

Riassunto

Teaches you the principles and techniques of effective negotiation; formal or informal. Reveals the tricks of the trade so you'll have the upper hand to get the results that work for you!

Dettagli sul prodotto

• Autori: Tony Rossiter
• Editore: In Easy Steps
• Lingue: Inglese
• Formato: Tascabile
• Pubblicazione: 21.01.2014
• EAN: 9781840785937
• ISBN: 978-1-84078-593-7
• Pagine: 192
• Dimensioni: 180 mm x 221 mm x 10 mm
• Peso: 318 g
• Serie: In Easy Steps; In Easy Steps
• Categoria: Guide e manuali > Diritto, professione, finanze