Ulteriori informazioni
Activities performed in organizations are coordinated via communication
between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling.
S-BPM puts the subject of a process at the center of attention and thus
deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure.
The authors illustrate how each modeling activity through the whole development lifecycle can be supported through the use of appropriate software tools. The presentation style focuses on professionals in industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.
Sommario
Thinking of Business Processes Systematically.- From Language Acquisition to Subject-oriented Modeling.- The Integrated S-BPM Process Model.- Subject-oriented Process Analysis.- Modeling Processes in a Subject-Oriented Way.- Subject-Oriented Modeling by Construction and Restriction.- Subject-oriented Validation of Processes and Process Models.- Subject-oriented Optimization of Processes.- Organization-specific Implementation of Subject-oriented Processes.- IT-Implementation of Subject-Oriented Business Processes.- Subject-oriented Monitoring of Processes.- A Precise Description of the S-BPM Modeling Method.- Tools for S-BPM.- S-BPM Method by Comparison.- Conclusion.- A Subject-Oriented Interpreter Model for S-BPM.
Info autore
Albert Fleischmann ist Gründer, Aufsichtsratsvorsitzender und wissenschaftlicher Berater der Metasonic AG.
O. Univ.-Prof. Dipl.-Ing. Dr. Christian Stary ist Leiter des Instituts für Wirtschaftsinformatik Communications Engineering sowie des Kompetenzzentrum Wissensmanagement an der Sozial- und Wirtschaftswissenschaftlichen Fakultät der Universität Linz. Er ist ausgebildeter Informatiker der TU Wien und war mehrere Jahre in der Privatwirtschaft tätig. Er promovierte 1988 und habilitierte sich 1993 an der TU Wien auf dem Gebiet des Usability Engineering. Darüber hinaus war er an unterschiedlichen Universitäten in den Vereinigten Staaten, Deutschland und Österreich als Assistant bzw. Associate Professor oder Gastprofessor tätig, ehe er 1995 an die Universität Linz berufen wurde. Im Rahmen der Forschung betreut er die Schwerpunkte Advanced Distributed Learning, Organisational Learning und Adaptive Systems.
Stefan Obermeier ist IT-Dienstleister für den Geschäftsbereich des Bayerischen Sozialministeriums für Sozialordnung, Familie und Frauen und Lehrbeauftragter für Wirtschaftsinformatik an der Hamburger Fern-FH.
Egon Börger ist Professor für Informatik an der Universität Pisa (Italien) und Alexander-von-Humboldt-Forschungspreisträger.
Riassunto
Activities performed in organizations are coordinated via communication
between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling.
S-BPM puts the subject of a process at the center of attention and thus
deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure.
The authors illustrate how each modeling activity through the whole development lifecycle can be supported through the use of appropriate software tools. The presentation style focuses on professionals in industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.
