Ulteriori informazioni
Informationen zum Autor Joan Conway Dessinger is founder of and senior consultant with The Lake Group, a performance improvement consulting firm. She is the coauthor of two books with James L. Moseley and Darlene Van Tiem. The books won the 2001 and 2003 Award for Excellence in Instructional Communication from the International Society for Performance Improvement. She is also a contributor to Distance Training and Sustaining Distance Training , both from Jossey-Bass. James L. Moseley is an associate professor of community medicine at Wayne State University and is also on the faculty of the College of Education, in the instructional technology department. He has won numerous awards for teaching and mentoring and frequently consults with business and industry on program evaluation and needs assessment. Klappentext Your Guide to Confirmative Evaluation At a time when no expenditure is going unquestioned in organizations, training professionals are under increased pressure to prove the continuing efficiency, effectiveness, impact, and value of training programs as well as the continuing competence of the learners. This much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation. Confirmative evaluation is a marriage of evaluation and continuous improvement. Unlike other types of evaluation-which are used during the design of a learning program or applied immediately after conducting a program-confirmative evaluation follows several months after the program is implemented. It tests the endurance of outcomes, the return on investment, and establishes the effectiveness, efficiency, impact, and value of the training over time. Throughout Confirmative Evaluation the authors show how to: Develop a complete, accurate, and useful confirmative evaluation plan Assess the evaluability of the training process Use a flowchart, a rating form, and other performance support techniques and tools to support confirmative evaluation Employ hard and soft technologies to conduct an efficient and effective confirmative evaluation Seamlessly add confirmative evaluation to your repertoire of knowledge and skills Interpret the data and communicate the results This book provides an on-the-job guide for planning and conducting confirmative evaluation of training programs and is filled with useful tables, figures, performance support tools, references, a glossary, and a thorough case study. Zusammenfassung This much-needed book offers trainers! consultants! evaluation professionals! and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation. Confirmative evaluation is a marriage of evaluation and continuous improvement. Inhaltsverzeichnis List of Figures, Tables, and Performance Support Tools xv Acknowledgments xvii Introduction: Getting the Most from This Resource xix PART 1 The Challenge Chapter 1: Full-Scope Evaluation: Raising the Bar 3 Evaluation: The Full Scope 5 Comparing the Four Types of Evaluation 11 Evaluation: Full-Scope Model 15 Challenges to Full-Scope Evaluation 17 Chapter 2: Confirmative Evaluation: A Model Guides the Way 21 Confirmative Evaluation Model 22 Challenges to Implementing Confirmative Evaluation 29 Why Bother? 33 PART 2 Meeting the Challenge Chapter 3: Preplan: Assess Training Program Evaluability 41 When to Plan Confirmative Evaluation 43 How to Plan a Confirmative Evaluation 45 Assess Evaluability 48 Challenges to Evaluability Assessment 68 Chapter 4: Plan: The Plan's the Thing 73
