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Bernd Günter, Sabrina Helm - Kundenwert
Bernd Günter, Sabrina Helm Kundenwert Tedesco 01.01.2006 Copertina rigida Fr. 108.00 1-3 giorni lavorativi
Kurt Heller - Chefsache Kunde
Kurt Heller Chefsache Kunde Tedesco 01.01.2007 Tascabile Fr. 28.00 1-3 giorni lavorativi
Jacqueline Irrgang - Leitfaden Kundenservice
Jacqueline Irrgang Leitfaden Kundenservice Tedesco 01.02.2009 Copertina rigida Fr. 24.50 1-3 giorni lavorativi
Hermann Diller, Alexander Haas, Björn Ivens, Hermann Diller, Richard Köhler - Verkauf und Kundenmanagement
Hermann Diller, Alexander Haas, Björn Ivens, Hermann Diller, Richard Köhler Verkauf und Kundenmanagement Tedesco 27.10.2005 Copertina rigida Fr. 72.00 1-2 settimane
Alastair Williams, Alistair Williams - Understanding the Hospitality Consumer
Alastair Williams, Alistair Williams Understanding the Hospitality Consumer Inglese 14.05.2002 Tascabile Fr. 61.50 1-2 settimane
B Read, Brendan Read, Brendan B Read, Brendan B. Read - Designing The Best Call Center For Your Business
B Read, Brendan Read, Brendan B Read, Brendan B. Read Designing The Best Call Center For Your Business Inglese 15.11.2004 Tascabile Fr. 80.00 1-2 settimane
Stanley Brown, Stanley A. Brown, Stanley A. Gulycz Brown, Moosha Gulycz - Performance-Driven Crm
Stanley Brown, Stanley A. Brown, Stanley A. Gulycz Brown, Moosha Gulycz Performance-Driven Crm Inglese 07.05.2002 Copertina rigida Fr. 39.50 1-3 settimane (non disponibile a breve termine)
Martin Kornmeier, Willy Schneider - Kundenzufriedenheit
Martin Kornmeier, Willy Schneider Kundenzufriedenheit Tedesco 01.10.2006 Tascabile Fr. 68.00 1-3 settimane (non disponibile a breve termine)
Kelly, S Kelly, S. Kelly, Sean Kelly - Customer Intelligence
Kelly, S Kelly, S. Kelly, Sean Kelly Customer Intelligence Inglese 18.11.2005 Copertina rigida Fr. 86.00 1-3 settimane (non disponibile a breve termine)
Jay W Lorsch, Jay W. Lorsch, Jay W. Tierney Lorsch, Lorsch Jay W., Thomas J Tierney, Thomas J. Tierney... - Aligning the Stars
Jay W Lorsch, Jay W. Lorsch, Jay W. Tierney Lorsch, Lorsch Jay W., Thomas J Tierney, Thomas J. Tierney... Aligning the Stars Inglese 01.04.2002 Copertina rigida Fr. 60.40 1-3 settimane (non disponibile a breve termine)
Darryl S. DOANE, Darryl S. Sloat Doane, Rose D. SLOAT - Customer Service Activity Book
Darryl S. DOANE, Darryl S. Sloat Doane, Rose D. SLOAT Customer Service Activity Book Inglese 01.04.2005 Tascabile Fr. 40.90 1-3 settimane (non disponibile a breve termine)
Baker, Rj Baker, Ronald J Baker, Ronald J. Baker, Ronald J. (VeraSage Institute in California Baker, BAKER RONALD J... - Measure What Matters to Customers
Baker, Rj Baker, Ronald J Baker, Ronald J. Baker, Ronald J. (VeraSage Institute in California Baker, BAKER RONALD J... Measure What Matters to Customers Inglese 17.10.2006 Copertina rigida Fr. 110.00 1-3 settimane (non disponibile a breve termine)
Fiona Czerniawska - Trusted Firm
Fiona Czerniawska Trusted Firm Inglese 27.10.2006 Copertina rigida Fr. 55.90 1-3 settimane (non disponibile a breve termine)
Lior Arussy, Arussy Lior - Experience!
Lior Arussy, Arussy Lior Experience! Inglese 10.01.2002 Copertina rigida Fr. 42.00 1-3 settimane (non disponibile a breve termine)
Marshal Cohen, Cohen Marshal - Why Customers Do What They Do
Marshal Cohen, Cohen Marshal Why Customers Do What They Do Inglese 10.02.2006 Copertina rigida Fr. 42.00 3-5 settimane
Traci Browne - The Social Trade Show
Traci Browne The Social Trade Show Inglese 01.01.2012 Tascabile Fr. 23.30 3-5 settimane
David Jaffe, David Jaffé, Bill Price, Bill Jaffe Price - Best Service Is No Service
David Jaffe, David Jaffé, Bill Price, Bill Jaffe Price Best Service Is No Service Inglese 09.04.2008 Copertina rigida Fr. 42.90 3-5 settimane
Joe Fleischer, Fleischer Joe - The Complete Guide to Customer Support
Joe Fleischer, Fleischer Joe The Complete Guide to Customer Support Inglese 04.01.2002 Tascabile Fr. 70.50 3-5 settimane
Friedemann W Nerdinger, Friedemann W. Nerdinger - Praxis der Personalpsychologie - Bd. 4: Kundenorientierung
Friedemann W Nerdinger, Friedemann W. Nerdinger Praxis der Personalpsychologie - Bd. 4: Kundenorientierung Tedesco 08.07.2003 Tascabile Fr. 36.90 3-5 settimane
Joe Calloway, Calloway Joe, Joe Caloway - Indispensable
Joe Calloway, Calloway Joe, Joe Caloway Indispensable Inglese 13.05.2005 Copertina rigida Fr. 50.90 3-5 settimane