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Adam Grummit, Adam Grummitt, Jan VanBon - Capacity Management
Adam Grummit, Adam Grummitt, Jan VanBon Capacity Management English 18.08.2009 Paperback / Softback Fr. 93.60 at least 4 weeks (title will be specially ordered)
Rajeev Andharia, Melvin Harteveld, David Smith, David A. Smith, Van Haren Publishing, Keith Aldiss... - Implementing Metrics for It Service Management
Rajeev Andharia, Melvin Harteveld, David Smith, David A. Smith, Van Haren Publishing, Keith Aldiss... Implementing Metrics for It Service Management English 01.09.2008 Paperback / Softback Fr. 100.10 at least 4 weeks (title will be specially ordered)
Sven den Boer, itSMF - The IT Service Management Forum, Jan van Bon, Tieneke Verheijen - Six Sigma for IT Management - A Pocket Guide
Sven den Boer, itSMF - The IT Service Management Forum, Jan van Bon, Tieneke Verheijen Six Sigma for IT Management - A Pocket Guide English 17.04.2008 Paperback / Softback Fr. 29.40 3-5 weeks (title will be specially ordered)
Jan van Bon, David Clifford - Implementing ISO/IEC 20000 Certification
Jan van Bon, David Clifford Implementing ISO/IEC 20000 Certification English 12.03.2008 Paperback / Softback Fr. 97.20 3-5 weeks (title will be specially ordered)
Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... - ITIL - Das Taschenbuch
Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... ITIL - Das Taschenbuch German 21.11.2007 Paperback / Softback Fr. 37.40 at least 4 weeks (title will be specially ordered)
Van Haren Publishing - ITIL V3
Van Haren Publishing ITIL V3 Japanese 01.01.2009 Paperback / Softback Fr. 45.00 at least 4 weeks (title will be specially ordered)
Van Haren Publishing - ISO/IEC 20000 Pocket Guide
Van Haren Publishing ISO/IEC 20000 Pocket Guide Italian 01.08.2006 Paperback / Softback Fr. 45.00 at least 4 weeks (title will be specially ordered)
Van Haren Publishing - Les Fondamentaux de la Gestion Des Services Informatiques
Van Haren Publishing Les Fondamentaux de la Gestion Des Services Informatiques French 01.11.2008 Paperback / Softback Fr. 96.00 at least 4 weeks (title will be specially ordered)
Jan van Bon, Mike Pieper, Annelies van der Veen - IT Service Management - An Introduction based on ISO 20000 and ITIL V3
Jan van Bon, Mike Pieper, Annelies van der Veen IT Service Management - An Introduction based on ISO 20000 and ITIL V3 English 01.01.2007 Book Sold out
Foundations of IT Service Management Based on ITIL V3
Foundations of IT Service Management Based on ITIL V3 English 01.01.2007 Paperback / Softback Sold out
Rajeev Andharia, Sven den Boer, Jan van Bon, Sven Den Boer, Melvin Harteveld, Tieneke Verheijen - Six Sigma for IT Management
Rajeev Andharia, Sven den Boer, Jan van Bon, Sven Den Boer, Melvin Harteveld, Tieneke Verheijen Six Sigma for IT Management English 10.10.2014 Paperback / Softback Sold out
Arjen de Jong, Arjen de Jong, Axel Kolthof, Mike Pieper, Jan van Bon - ITIL V3 Foundations Exam: The Study Guide
Arjen de Jong, Arjen de Jong, Axel Kolthof, Mike Pieper, Jan van Bon ITIL V3 Foundations Exam: The Study Guide English 22.01.2009 Book Sold out
Leo van Selm, Van Haren Publishing, Jan van Bon, Selma Polter, Tieneke Verheijen - ISO/IEC 20000 - Eine Einführung
Leo van Selm, Van Haren Publishing, Jan van Bon, Selma Polter, Tieneke Verheijen ISO/IEC 20000 - Eine Einführung German 08.04.2009 Paperback / Softback Sold out
Harry Boonen, Koen Brand - IT Governance based on CobiT 4.1
Harry Boonen, Koen Brand IT Governance based on CobiT 4.1 English 01.04.2008 Paperback / Softback Sold out