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Adam Grummit, Adam Grummitt, Jan VanBon - Capacity Management

Adam Grummit, Adam Grummitt, Jan VanBon Capacity Management English 18.08.2009 Paperback / Softback Fr. 96.00 at least 4 weeks (title will be specially ordered)

Rajeev Andharia, Melvin Harteveld, David Smith, David A. Smith, Van Haren Publishing, Keith Aldiss... - Implementing Metrics for It Service Management

Rajeev Andharia, Melvin Harteveld, David Smith, David A. Smith, Van Haren Publishing, Keith Aldiss... Implementing Metrics for It Service Management English 01.09.2008 Paperback / Softback Fr. 100.10 at least 4 weeks (title will be specially ordered)

Jan van Bon, Leo van Selm, Jan Van Bon, Van Haren Publishing - ISO/IEC 20000 an Introduction

Jan van Bon, Leo van Selm, Jan Van Bon, Van Haren Publishing ISO/IEC 20000 an Introduction English 29.02.2008 Paperback / Softback Fr. 100.10 at least 4 weeks (title will be specially ordered)

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... - ITIL - Das Taschenbuch

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... ITIL - Das Taschenbuch German 21.11.2007 Paperback / Softback Fr. 37.40 at least 4 weeks (title will be specially ordered)

Jan van Bon, Mike Pieper, Annelies van der Veen - IT Service Management - An Introduction based on ISO 20000 and ITIL V3

Jan van Bon, Mike Pieper, Annelies van der Veen IT Service Management - An Introduction based on ISO 20000 and ITIL V3 English 01.01.2007 Book Sold out

Foundations of IT Service Management Based on ITIL V3

Foundations of IT Service Management Based on ITIL V3 English 01.01.2007 Paperback / Softback Sold out

Rajeev Andharia, Sven den Boer, Jan van Bon, Sven Den Boer, Melvin Harteveld, Tieneke Verheijen - Six Sigma for IT Management

Rajeev Andharia, Sven den Boer, Jan van Bon, Sven Den Boer, Melvin Harteveld, Tieneke Verheijen Six Sigma for IT Management English 10.10.2014 Paperback / Softback Sold out

Arjen de Jong, Arjen de Jong, Axel Kolthof, Mike Pieper, Jan van Bon - ITIL V3 Foundations Exam: The Study Guide

Arjen de Jong, Arjen de Jong, Axel Kolthof, Mike Pieper, Jan van Bon ITIL V3 Foundations Exam: The Study Guide English 22.01.2009 Book Sold out

Leo van Selm, Van Haren Publishing, Jan van Bon, Selma Polter, Tieneke Verheijen - ISO/IEC 20000 - Eine Einführung

Leo van Selm, Van Haren Publishing, Jan van Bon, Selma Polter, Tieneke Verheijen ISO/IEC 20000 - Eine Einführung German 08.04.2009 Paperback / Softback Sold out

Harry Boonen, Koen Brand IT Governance based on CobiT 4.1 English 01.04.2008 Paperback / Softback Sold out