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Adam Grummit, Adam Grummitt, Jan VanBon - Capacity Management

Adam Grummit, Adam Grummitt, Jan VanBon Capacity Management English 18.08.2009 Paperback / Softback Fr. 93.60 at least 4 weeks (title will be specially ordered)

Rajeev Andharia, Melvin Harteveld, David Smith, David A. Smith, Van Haren Publishing, Keith Aldiss... - Implementing Metrics for It Service Management

Rajeev Andharia, Melvin Harteveld, David Smith, David A. Smith, Van Haren Publishing, Keith Aldiss... Implementing Metrics for It Service Management English 01.09.2008 Paperback / Softback Fr. 100.10 at least 4 weeks (title will be specially ordered)

Jan van Bon, Leo van Selm, Jan Van Bon, Van Haren Publishing - ISO/IEC 20000 an Introduction

Jan van Bon, Leo van Selm, Jan Van Bon, Van Haren Publishing ISO/IEC 20000 an Introduction English 29.02.2008 Paperback / Softback Fr. 100.10 at least 4 weeks (title will be specially ordered)

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... - ITIL - Das Taschenbuch

Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Jan Van Bon... ITIL - Das Taschenbuch German 21.11.2007 Paperback / Softback Fr. 37.40 at least 4 weeks (title will be specially ordered)

Van Haren Publishing - ITIL V3

Van Haren Publishing ITIL V3 Japanese 01.01.2009 Paperback / Softback Fr. 45.00 at least 4 weeks (title will be specially ordered)

Van Haren Publishing - ISO/IEC 20000 Pocket Guide

Van Haren Publishing ISO/IEC 20000 Pocket Guide Italian 01.08.2006 Paperback / Softback Fr. 45.00 at least 4 weeks (title will be specially ordered)

Van Haren Publishing - Les Fondamentaux de la Gestion Des Services Informatiques

Van Haren Publishing Les Fondamentaux de la Gestion Des Services Informatiques French 01.11.2008 Paperback / Softback Fr. 96.00 at least 4 weeks (title will be specially ordered)