Fr. 19.90

Don Norman, Donald A. Norman

The Design of Everyday Things

English · Paperback / Softback

New edition in preparation, currently unavailable

Description

Summary

First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

Product details

Authors	Don Norman, Donald A. Norman
Publisher	Basic Books Inc.

Languages	English
Product format	Paperback / Softback
Released	12.09.2002

EAN	9780465067107
ISBN	978-0-465-06710-7
Dimensions	135 mm x 210 mm x 18 mm
Series	Basic Books
Subject	Guides > Health

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