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Combining current theories and research with practical illustrations, this book examines communication within organizations between people of different cultural backgrounds. Highlighting ways in which misunderstandings arise, contributors show how to foster better relations.
Part One provides theoretical and research foundations for the investigation of intercultural organizational communication. Part Two probes the cultural bases for communication in multinational organizations by contrasting Latin American, Asian, Western European and North American styles of communicating. The final part details issues regarding cultural diversity, intercultural training and adjustment in the workforce.
List of contents
PART ONE: THEORETICAL AND RESEARCH FOUNDATIONS
Communication in Multinational Organizations - Robert Shuter and Richard L Wiseman
Conceptual, Theoretical, and Practical Issues
Intercultural Organizational Communication Research in Multinational Organizations - J C Bruno Teboul, Ling Chen and Lynn M Fritz
Minimizing Threats to the Validity of Cross-Cultural Organizational Research - Jeffrey C Ady
PART TWO: CULTURAL BASES FOR COMMUNICATION IN MULTINATIONAL ORGANIZATIONS
Communication in Japanese Multinational Organizations - Alan Goldman
Communication in Latin American Multinational Organizations - Lecia Archer and Kristine L Fitch
Communication in Multinational Organizations in the United States and Western Europe - Donald P Cushman and Sarah Sanderson King
PART THREE: DIVERSITY AND ADJUSTMENT IN MULTINATIONAL ORGANIZATIONS
Intercultural Challenges and Personal Adjustments - Young Yun Kim and Sheryl Paulk
A Qualitative Analysis of the Experiences of American and Japanese Co-Workers
Co-Cultural Communication Within the Organization - Devorah A Lieberman and Ellene Gurtov
Cultural Diversity and Intercultural Training in Multinational Organizations - Rosita Daskal Albert
