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Taking an educational model for counselling, this volume presents training modules relevant for a variety of circumstances from the world of business to that of education. Included throughout are practical exercises and self-assessment questions which promote cultural awareness.
The volume is a companion to Improving Intercultural Interactions - the third volume in the Multicultural Aspects of Counseling series. It builds upon Volume Three to address a new cluster of topics specific to various types of intercultural experience. These include: ethics; ethnocultural identification; conflict and mediation across cultures; empathy; and cross-cultural communication.
List of contents
PART ONE: INTRODUCTION
Key Concepts in the Field of Cross-Cultural Training - Kenneth Cushner and Richard Brislin
PART TWO: THE WORLD OF BUSINESS
Power in the Service of Leadership - Richard Brislin and S Suzan Jane
Leadership through Relationship Management - Dharm P S Bhawuk
Using the Theory of Individualism and Collectivism
Everyday Work Experiences of People Designated as Diverse - Jan Fried and Izumi Matsumoto
A Focus on Strategies
Leadership and the Glass Ceiling - Roya Ayman
PART THREE: THE FIELD OF EDUCATION
Introducing Active Exercises in the College Classroom for Intercultural and Cross-Cultural Courses - Richard Brislin
Re-Entry and Reverse Culture Shock - Mary Wang
Managing International and Intercultural Programs - Kenneth Cushner and Charles Nieman
PART FOUR: CONCERNS IN VARIOUS TYPES OF INTERCULTURAL EXPERIENCES
Doing the Right Thing - Paul Pedersen
A Question of Ethics
Ethnocultural Identification and the Complexities of Ethnicity - Ann-Marie Horvath
Conflict and Mediation across Cultures - Theodore Singelis and Paul Pedersen
Empathy and Cross-Cultural Communication - Colleen Mullavey-O'Byrne
About the author
Richard Breslin′s current research focuses on mentoring, cross-cultural training materials and the experiences of business people on overseas assignments. Brislin reviews submissions for over ten professional journals and five major textbook publishers. He develops materials for use in cross-cultural training programs and is the author of a text in cross-cultural psychology. One of his books, "The Art of Getting Things Done: A Practical Guide to the Use of Power," was a Book of the Month Club selection in 1992. His most recent publication is Intercultural Interactions: A Practical Guide," published by SAGE Publications.
