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Informationen zum Autor DOB July 6! 1941. DOB November 18! 1934 Klappentext While increasing attention has been directed recently toward recognizing and reducing medical errors! healthcare organizations have yet to benefit from a similar scrutiny of management mistakes. Serving as a call to action for health care managers throughout the world! this book addresses the information gap on this critical issue. Zusammenfassung This book defines management mistakes and offers a variety of models to classify and interpret them. Six case studies describe management mistakes and are followed by commentaries by experts in the field of healthcare management! indicating steps that might have produced more positive outcomes. Inhaltsverzeichnis Notes on the contributors; Foreword Richard J. Davidson; Preface; Acknowledgements; Part I. Addressing Management Mistakes in Healthcare: 1. Acknowledging and examining management mistakes Paul B. Hofmann; 2. The context of managerial mistakes John Abbott Worthley; 3. Identifying, classifying and disclosing mistakes Wanda J. Jones; 4. What medical errors can tell us about management mistakes Carol Bayley; 5. Correcting and preventing management mistakes John A. Russell and Benn Greenspan; 6. A question of accountability Emily Friedman; Part II. Case Studies of Mistakes in Healthcare Management: 7. Medical errors: Paradise Hills Medical Center Commentary Frankie Perry; 8. Nurse shortage: Metropolitan Community Hospital commentary Trudy Land; 9. Information technology setback: Heartland Healthcare System commentary Mark R. Neaman; 10. Inept strategic planning: Southwestern Regional Healthcare System commentary Robert S. Bonney; 11. Public relations fiasco, George C. Fremont Community Hospital commentary Ruth M. Rothstein; 12. Ineffectual governance: Pleasant Valley Regional Health System commentary Joyce A. Godwin; 13. Failed hospital merger: Richland River Valley Healthcare System commentary Fred L. Brown; 14. UK review of selected cases Robert Nicholls and Andrew Wall; 15. Lessons learned: insights and admonitions Paul B. Hofmann and Frankie Perry; Suggested further reading; Index....
