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Zusatztext "..fascinating.."(Financial Times! 19 Janaury 2002) Informationen zum Autor HELGA DRUMMOND is Professor of Decision Sciences at the University of Liverpool, UK. She has consulted for a multitude of businesses ranging from undertakers to IT managers - a dversity reflected in The Art of Decision Making - and is the author of seven previous books that have been translated worldwide. Klappentext Science reassures, art disturbs (Proverb) This intriguing exploration of underlying forces in decision making takes as its starting point a wealth of high profile decision disasters. In brilliantly readable analyses, Helga Drummond shows how better awareness of the inherent uncertainties of the decision making process could have made the outcomes very different. Examples showcased include: The Hatfield rail crash The Kursk submarine disaster The Challenger disaster The year 2000 fuel crisis The WWII Dardanelles expedition The Barings Bank collapse The Taurus Stock Exchange Project The Hillsborough tragedy The King's Cross underground fire The Millennium Dome This entertaining yet instructive book offers new insight into the realities of decision making, and shows how you can confront them to improve your prospects of success. Zusammenfassung In a clear and engaging way, this book presents a holistic insight into the nature of risk and decision making, shedding new light on the reasons why the outcome of so many high profile cases and policy failures could have been different. It explores what the non--scientific disciplines add to onea s understanding of risk and uncertainty. Inhaltsverzeichnis Acknowledgements. Introduction. The Clock That Struck Thirteen: The Challenge of Sense Making. The Morning After. The Dark Side of the Moon. Ghosts and Shadows: Reflections on Information and Decision Making. Tricks of Mind. The Essential Lie: Exploring the Myth-making Process. High Tides and Green Grass: The Illusion of Control. Tales of the Unexpected: Exploring the Paradox of Consequence. Riding the Tiger: Escalation in Decision Making. An 'Ace of Success': Knocking at the Door of Fate. The Point of No Return. The Art of Decision Making. Epilogue: A Dancing Star. References. Index....
