Managing Facilities

Informationen zum Autor Christine Jones, Valerie Jowett Klappentext Presents an introduction to the concepts! development and application of managing facilities in hotels. This book considers premises and services operations management through the application of generic management techniques. Zusammenfassung Presents an introduction to the concepts, development and application of managing facilities in hotels. This book considers premises and services operations management through the application of generic management techniques. Inhaltsverzeichnis The concept and scope of facilities management; The strategic planning role; The physical assets; The provision and specification of facilities services; Designing the facilities services operation delivery system; Investing in staff; Monitoring and controlling service provision; Gaining competitive advantage; Index.

Summary

Presents an introduction to the concepts, development and application of managing facilities in hotels. This book considers premises and services operations management through the application of generic management techniques.

Product details

• Authors: Christine Jones, Christine Jowett Jones, Valerie Jowett, Jowett Valerie, Bertrand Piccard
• Publisher: ELSEVIER SCIENCE BV
• Languages: English
• Product format: Paperback / Softback
• Released: 20.11.1997
• EAN: 9780750631358
• ISBN: 978-0-7506-3135-8
• No. of pages: 276
• Subjects: Social sciences, law, business > Business > Individual industrial sectors, branches; BUSINESS & ECONOMICS / Real Estate / General, Management of real estate, property & plant, Hotel & catering trades, Hotel, hospitality and catering trades, Management of assets: real estate, property and plant