Fr. 59.90

Social Skills At Work

English · Paperback / Softback

Shipping usually within 1 to 3 weeks (not available at short notice)

Description

Read more

Informationen zum Autor David Fontana is Senior Lecturer in Educational Psychology at University College, Cardiff. He has an international reputation as an educationist and psychologist with extensive first-hand experience as a teacher in primary and secondary schools and as a teacher trainer. He is the author of Personality and Education and Psychology for Teachers , and the editor of Behaviourism and Learning Theory in Education. Klappentext How well do others know you? How well do you know the people you work with? What can you do to improve your social skills? Social Skills at Work goes beyond the do's and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Important factors range from social judgments, attributing motives, stereotyping, leadership and assertiveness to interviewing errors, active listening, offering help, breaking bad news and handling angry confrontations. Exercises and case studies from different professional situations are used throughout to help readers identify and examine unsatisfactory aspects of the way they relate to colleagues, bosses, students, clients and patients in their professional lives. David Fontana is an educational psychologist and author of many books, including Managing Stress , another title in this series of 'self-help' books for professionals. Zusammenfassung Aims to provide practical guidelines on the management of professional relationships. Factors discussed include social judgements! stereotyping! leadership! interviewing! active listening! offering help and breaking bad news. Exercises and case studies are also included. Inhaltsverzeichnis 1. What are social skills? 2. How well do you know your social self? 3. How well do you know those you work with? 4. Effective communication. 5. Managing change. ...

Product details

Authors Fontana, D Fontana, David Fontana, David (University of Wales Fontana
Publisher Wiley, John and Sons Ltd
 
Languages English
Product format Paperback / Softback
Released 29.01.1990
 
EAN 9781854330154
ISBN 978-1-85433-015-4
No. of pages 116
Series Problems in Practice
Subject Social sciences, law, business > Business > Management

Customer reviews

No reviews have been written for this item yet. Write the first review and be helpful to other users when they decide on a purchase.

Write a review

Thumbs up or thumbs down? Write your own review.

For messages to CeDe.ch please use the contact form.

The input fields marked * are obligatory

By submitting this form you agree to our data privacy statement.