Conflict Resolution

Informationen zum Autor Daniel Dana Ph.D. (Overland Park, KS), is the founder of Mediation Training Institute International and an invited lecturer at universities and institutions worldwide. He is the author of Managing Differences. Klappentext Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more. Zusammenfassung Successful management depends on the ability to quickly and effectively manage conflicts. This book includes hands-on information for effectively communicating with employees! disciplining and even terminating employees! understanding and using organizational politics! and more. Inhaltsverzeichnis 1. What's a Conflict? 2. So What if There's a Conflict? 3. How to Resolve Any Conflict. 4. How to Resolve a Conflict Between Others. 5. How to Resolve a Conflict Between Yourself and Another. 6. How to Resolve Team Conflict. 7. How to Mediate All the Time to Prevent Conflicts. 8. Strategic Management of Organizational Conflict.

Product details

• Authors: Dana, Daniel Dana, Dana Daniel, Roger A. Formisano
• Publisher: McGraw Hill Trade
• Languages: English
• Product format: Paperback / Softback
• Released: 01.01.2001
• EAN: 9780071364317
• ISBN: 978-0-07-136431-7
• Dimensions: 152 mm x 228 mm x 15 mm
• Series: BriefcaseBooks; Briefcase books; Briefcase Books Series; Briefcase Books (Paperback); Briefcase Books Series; Briefcase Books (Paperback); Briefcase books
• Subjects: Social sciences, law, business > Sociology > Sociological theories; BUSINESS & ECONOMICS / Organizational Behavior, BUSINESS & ECONOMICS / Decision-Making & Problem Solving, Organizational theory & behaviour, Management decision making, Organizational theory and behaviour