Fr. 73.00

Service Management - 7th Edition revised - Operations, Strategy, Information Technology

English · Paperback / Softback

New edition in preparation, currently unavailable

Description

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Offers conceptual and applied coverage of different aspects of the management and operation of services. This book also offers the information on Six-Sigma and RFID, as well as developments in other important industry topics.

Product details

Authors James A Fitzsimmons, James A. Fitzsimmons, Mona J. Fitzsimmons
Publisher Mcgraw Hill Academic
 
Languages English
Product format Paperback / Softback
Released 01.07.2010
 
EAN 9780071289276
ISBN 978-0-07-128927-6
Dimensions 220 mm x 278 mm x 20 mm
Series McGraw-Hill International Editions
Subjects Social sciences, law, business > Business

Unternehmensstrategie, Wirtschaft

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