Managerialism, Public Sector Reform and Industrial Relations - The State At Work

This book addresses the key debates on public services reform in the last decade, providing a critical analysis of the restructuring of the public services, the emergence of a more managerially-organized public service and the trade union response.

List of contents

1. Opening Up the State Part 1: Setting the Scene 2. Management and Trade Unions: A Conceptual Analysis 3. Pathways to Change 4. Addressing Change: Public Service Trade Unions Part 2: The New Public Services 5. Reorganising Public Service Management: Fads and Fashions 6. Work Organisation and Activity in the Public Services 7. Working with Citizens or for Customers?: Public Service Delivery and the 'Customer Focus' Part 3: Negotiation, Bargaining and Representation 8. The State and State Industrial Relations 9. Representing the Future of State Workers Part 4: 10. Conclusion

About the author

Cardiff University, UK.

Summary

This book addresses the key debates on public services reform in the last decade, providing a critical analysis of the restructuring of the public services, the emergence of a more managerially-organized public service and the trade union response.

Additional text

"This book provides a cogent and systematic analysis of the impact of New Public Management (reinvention) upon organized labor in the civil service. As such, it contains important lessons for politicians and public managers on the consequences and implications of bureaucratic change upon the workers who are most instrumental in making government work, the front-line service providers." Steven Hays (University of South Carolina, USA)

Product details

• Authors: Peter Fairbroth, Peter Fairbrother, Peter (Cardiff University Fairbrother, Peter (Cardiff University) Fairbrother, Peter (Rmit University Fairbrother, Fairbroth Peter
• Assisted by: Peter Fairbrother (Editor), Fairbrother Peter (Editor)
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Release: 05.01.2026
• EAN: 9780415443333
• ISBN: 978-0-415-44333-3
• No. of pages: 288
• Series: Routledge Studies in Employment and Work Relations in Context; Routledge Studies in Employmen; Routledge Studies in Employment and Work Relations in Context
• Subjects: Social sciences, law, business > Political science > Political science and political administration; BUSINESS & ECONOMICS / Industries / General, POLITICAL SCIENCE / Labor & Industrial Relations, Trade Unions, United Kingdom, Great Britain, Civil service and public sector, Civil Service & Public Sector, BUSINESS & ECONOMICS / Labor / Unions