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Informationen zum Autor Paul Cherry is founder and Managing Partner at Performance Based Results, an executive sales and leadership development organization. He has worked with 1,200 clients to date and is a recognized authority on client/employee engagement strategies. He is the author of Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants . Patrick Connor is Managing Partner at Performance Based Results and has worked with more than 100,000 individuals in twelve countries. Patrick's expertise is in executive development and corporate sales training. His personal mission is to help people throughout the world live more profitable and productive lives. Klappentext Ask the right questions and getimproved employee performance! Are you tired of asking questions that seem to disempower rather than motivate your employees? Do you struggle to have effective face- to-face communication with your employees in this age of truncated and abbreviated messages? Would you like to ask the right questions to help you hire and retain the best talent? Questions That Get Results is a powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, and negotiating solutions to internal and external conflicts. If you're a manager who would like to ask the right questions that will get you great results, this book is for you. Zusammenfassung Ask the right questions and get improved, sustained employee performance Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, Web-based seminars to manage their employees. But although technology has changed, people have not. Inhaltsverzeichnis Introduction v Chapter 1 Questions That Get Results 1 Chapter 2 Questions That Manage Your Team 15 Chapter 3 Questions That Delegate 27 Chapter 4 Questions That Coach 39 Chapter 5 Questions That Motivate 50 Chapter 6 Questions That Hire 70 Chapter 7 Questions That Uncover Goals 92 Chapter 8 Questions That Manage Across 103 Chapter 9 Questions That Manage Upwards 115 Chapter 10 Questions That Develop and Sustain External Business Relationships 127 Chapter 11 Questions That Manage Your Career 146 Chapter 12 Questions That Assess Opportunities 164 Chapter 13 Questions That Manage Your Relationships with Your Kids 182 Acknowledgments 191 Index 193 ...
