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Informationen zum Autor Charles D. Brennan is president of Brennan Sales Institute! a Philadelphia-basedconsulting firm that has been providing advanced sales training programs for morethan 25 years. He is the author of the bestselling Sales Questions That Close the Sale and the award-winning Proactive Customer Service. Klappentext Expand your customer relationships intohigher levels of commitment--"and close more sales!"You may have many great customer relationships--but there's a good chance you have an evengreater number of relationships that aren't where you want them to be.With the lessons in "Take Your Sales to the Next Level!" you can move those stalled relationships to thenext level--and increase sales dramatically. Sales expert Charles D. Brennan helps you: Gain solid commitments from your contactsDirect conversations to reveal new! previously undisclosed informationMinimize and neutralize resistanceBuild a sales closing map from start to finishWhen you suddenly find yourself deftly moving conversations beyond the predictable dialogues! you'll know you're on your way to greatness. Make it happen with "Take Your Sales to theNext Level." Zusammenfassung The author of the bestselling Sales Questions that Close the Sale provides advanced skills for expanding new and existing customer relationships into higher levels of commitment--and closing more sales Inhaltsverzeichnis Table of Contents Introduction Chapter 1Why Business Relationships Stall Out and Reach a Peak Chapter 2Anchoring: Is It Happening to You? Chapter 3What Keeps You from Getting More Business? Chapter 4How to Unlock New Information Chapter 5Getting more from your questions Chapter 6Think Like Your Customer Chapter 7How to Hear What Others Don't Chapter 8Are You Creating a Flow in Your Conversation? Chapter 9Create a Sales Closing "Map!" a GPS to Gaining Commitment Chapter 10Reciprocal Consideration Chapter 11Dealing with Customer Put-Offs Chapter 12Just Because You Know Me Doesn't Mean You Are Getting More Business ...