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This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry.
List of contents
Preface Chapter 1 -The nature of the beast: human resources management and the tourism context Chapter 2 - Change, what change: human resources planning in a contemporary environment? Chapter 3 - Managing the Process Chapter 4 - Performing or ignoring: management and appraisal Chapter 5 - Training & Development Chapter 6 - Quality of Work Life Chapter 7 - Industrial Relations & Legal Aspects Chapter 8 - The same difference: diversity management? Chapter 9 - To be or not to be: HRM and the role of ethics? Chapter 10 - The Future of HR References
About the author
Darren Lee-Ross is an Associate Professor of Management and currently lectures and researches at James Cook University, Australia and has taught business subjects at undergraduate and postgraduate levels across a number of universities internationally. His research interests include human resources management, entrepreneurship and small business management and organizational behaviour. Darren has published refereed business articles in a wide range of academic journals and written eight business-related text books. He is currently an editorial member of three business and tourism/hospitality journals and regularly reviews manuscripts for other leading academic business publications.
Summary
This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry.
