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Klappentext Electronic Inspection Copy available for instructors Key Concepts in Operations Management introduces a selection of key concepts and techniques in the field. Concise, informative and contemporary, with consideration given to explaining the principles of the topic, as well as the relevant debates and literature, the book contains over 50 concept entries including: Operations Strategy, Managing Innovation, Process Modeling, New Product Development, Forecasting, Planning and Control, Supply Chain Management, Risk Management and many more. Zusammenfassung The extremely readable and accessible format of the Key Concepts series brings the reader a wealth of information! and provides a valuable reference to any student of operations management. Inhaltsverzeichnis PART ONE: THE OPERATIONS FUNCTION Operations System Output Service Science Customers Technology Co-Ordination Planning and Control Integration Risk Theory PART TWO: OPERATIONS STRATEGY Performance Operations Strategy The Operations Strategy Process Trade-offs Location Capacity Process Layout Technology Management Flexibility Real Options PART THREE: INNOVATION MANAGEMENT Managing Innovation New Product Development New Service Development Platform PART FOUR: PROCESS MANAGEMENT Process Management Work Learning Curves Outsourcing PART FIVE: QUALITY Quality Quality Management Statistical Process Control ISO 9000 Six Sigma Kaizen PART SIX: INVENTORY Inventory Inventory Systems Material Requirements Planning Just-in-Time Inventory PART SEVEN: PLANNING AND CONTROL Forecasting Aggregate Production Planning Scheduling Project Planning Waiting Line Management Reverse Logistics Yield PART EIGHT: INTEGRATED MANAGEMENT FRAMEWORKS Total Quality Management (TQM) Throughput Responsiveness Time-Based Competition Lean Agility Supply Chain ...
