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Informationen zum Autor WAYNE ECKERSON is an industry thought leader and consultant who has covered business intelligence (BI) since 1995. Eckerson has conducted numerous in-depth research studies on BI and is a noted speaker and blogger. He is the author of a popular BI Maturity Model and chair of TDWI's BI Executive Summit, which educates business and technical executives about best practices and emerging trends in BI and performance management. He is currently director of TDWI Research and can be reached at weckerson@gmail.com. Klappentext Tips, techniques, and trends on harnessing dashboard technology to optimize business performanceIn Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance-management initiatives with dashboard technology.* Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards.* Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management* Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators* Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniquesThis updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results. Zusammenfassung Tips, techniques, and trends on harnessing dashboard technology to optimize business performance In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. Inhaltsverzeichnis Foreword vii Preface to the Second Edition ix Preface to the First Edition xiii Part I The Landscape for Performance Dashboards 1 Chapter 1 What Are Performance Dashboards? 3 Chapter 2 The Context for Performance Dashboards 23 Chapter 3 Assessing Your Organizational Readiness 43 Chapter 4 Assessing Your Technical Readiness 57 Chapter 5 How to Align Business and IT 81 Part II Performance Dashboards in Action 99 Chapter 6 Types of Performance Dashboards 101 Chapter 7 Operational Dashboards in Action 123 Chapter 8 Tactical Dashboards in Action 139 Chapter 9 Strategic Dashboards in Action 157 Part III Critical Success Factors: Tips from the Trenches 179 Chapter 10 How to Launch, Manage, and Sustain the Project 181 Chapter 11 How to Create Effective Performance Metrics 197 Chapter 12 How to Design Effective Dashboard Displays 223 Chapter 13 How to Architect a Performance Dashboard 251 Chapter 14 How to Deploy and Integrate Dashboards 273 Chapter 15 How to Ensure Adoption and Drive Positive Change 293 Index 309 ...
