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Informationen zum Autor The Author Yosef D. Dlugacz, PhD, is senior vice president and chief of Clinical Quality, Education, and Research, Krasnoff Quality Management Institute, a division of the North Shore?Long Island Jewish Health System. Klappentext Value-Based Health CareLinking Finance and QualityYosef D. DlugaczValue-Based Health Care?Value-Based Health Care?concisely explains the mandate to successfully link health care quality and finance and describes the tools to implement strategies for organizational success. Yosef Dlugacz provides many illustrative real-world examples of process and outcomes of the value-based approach, taken from a wide range of health care settings. Perfect for students preparing to enter health care management or for practicing health care leaders and professionals, this book is a vital guide to approaches that ensure the health of patients and health care organizations alike.Praise for Value-Based Health Care"Value-Based Health Care provides leaders and quality experts with the much needed roadmap for linking cost and quality. This book will help your organization thrive in today's ultra-competitive environment."-Patrice L. Spath, health care quality specialist and author of Leading Your Health Care Organization to Excellence and Error Reduction in Health Care: A Systems Approach to Improving Patient Safety"Yosef Dlugacz provides an essential overview of how staff, administrators, and clinicians can create not just a culture but a gestalt of quality health care delivery. . . .given the national debate over access, cost, and quality, the book could not be more timely."-Theodore J. Joyce, PhD, professor of economics and finance, academic director of the Baruch/Mt. Sinai MBA Program in Health Care Administration, and research associate, National Bureau of Economic Research"Dr. Dlugacz's?case studies and action plans provide great insights and workable solutions to provide safe and effective patient care. It is a welcome resource as we sit on the?advent of health reform."-Kathy Ciccone, executive director, Quality Institute of the Healthcare Association of New York State Zusammenfassung This important resource offers a complete examination of value-based health care management which links quality and financial success. The text is written by an international leader and author in health care quality. Inhaltsverzeichnis Figures and Tables ix Preface xi Acknowledgments xiii The Author xv Introduction xvii PART ONE BASIC PRINCIPLES OF QUALITY MANAGEMENT 1 1 DRIVERS OF CHANGE 3 Learning Objectives 3 External Drivers 5 Internal Drivers 11 Summary 20 Key Terms 20 Things to Think About 20 2 IMPROVING PATIENT SAFETY 21 Learning Objectives 21 Understanding Quality Measures 23 Working with Quality Information 24 Measuring Value 27 Asking Questions Via Data 30 Presenting Results 34 Effective Communication Improves Patient Safety 37 Summary 39 Key Terms 39 Things to Think About 39 3 FOCUS ON THE PATIENT 41 Learning Objectives 41 Effective Communication and Patient-Focused Care 43 Handoff Information Transfer 47 SBAR 47 Barriers to Effective Communication 48 Strategies to Reduce Barriers 50 Care and Communication Guidelines 51 Patient Education 52 Near-Miss Reporting 59 Chronic Disease Management 61 Task Forces 63 Patient Rights and Responsibilities 65 Compassionate Caring 65 Summary 67 Key Terms 68 Things to Think About 68 4 UNDERSTANDING PROCESSES, OUTCOMES, AND COSTS 69 Learning Objectives 69 Some Events Should Never Occur 70 Leaders' Role in Good Outcomes 72 Physicians' Role in Good Outco...
