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This volume analyzes the experiences of a dozen or more countries in their effort to use information technology to improve taxpayer service, compliance, and revenue performance.
List of contents
1. Information Technology and Innovation in Tax Administration; G.P. Jenkins. 2. Tax Administration and Information Systems in Spain; M.A. Lasheras, I. Menendez Ros. 3. Reforming Mexico's Tax Administration; F.G. Diaz. 4. The Use of Technology in the Administration of the Canadian Goods and Services Tax; D. Marshall. 5. Strategic Directions in Tax Administration: The Internal Revenue Service of the United States; H.H. Philcox, L.G. Westfall. 6. Technology, Taxpayer Service, and the Future of Tax Administration in Canada; G.W. Venner. 7. Application of Information Technology to Integrated Administration of Core Tax Systems; G. Mason. 8. The Value-Added Tax Information Exchange System and Administrative Cooperation Between the Tax Authorities of the European Community; I. Hutchison. 9. The Evolution of a Property Tax Information Management System in Indonesia; R. Kelly. 10. Development and Operation of the Property Tax Information System in Chile; M.M. Marmentini. 11. Trade Efficiency: Automated System for Customs Data (ASYCUDA); M. Sahami-Malmberg. 12. The Computerization of Customs in Singapore: TradeNet; T.C. Yeow. 13. Making IT Work: Implementing Effective Financial Information Systems in Bureaucracies of Developing Countries; S.B. Peterson. 14. Perspectives on the Computerization of Tax Systems in Sub-Saharan Africa; G. Glenday.
