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This text examines the role of the law in the protection of the consumer, in particular the ways in which the law is, and could be, used to protect consumers when purchasing financial services.
List of contents
Foreword; Lord Borrie of Abbots Morton. Introduction: Consumer Protection in Financial Services -- Putting the Law in Context; P. Cartwright. Part I: Themes and Trends in Financial Services. 1. The European Union, Financial Services and the Consumer; A. Morner. 2. The Ombudsmen and Consumer Protection; P. Morris, G. Little. Part II: Banking. 3. Bank Confidentiality and the Consumer in the United Kingdom; A. Campbell. 4. Unilateral Variation in Banking Contracts: An 'Unfair Term'? E. Lomnicka. 5. Deposit Guarantees and the Individual Bank Customer; P. Cartwright. Part III: Financial Services and Investments. 6. Financial Services Regulation: Can History Teach Us Anything? S. Chin. 7. Pensions and the Consumer: Lessons from Overseas; D. Harris, S. Jones. 8.. Some Consumer Problems Relating to the Sale of Long Term Insurance; R. Bragg. Part IV: Insurance. 9. Insurance Law Reform for the Benefit of the Consumer: Some Lessons from Australia; J. Birds. 10. Consumer Protection in Insurance Contracts; C. Willet, N. Hird. Part V: Consumer Credit. 11. Seeking Social Justice for Poor Consumers in Credit Markets; G. Howells. 12. Racial and Gender Equality in Markets for Financial Services; I. Ramsay, T. Williams. Index.