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Klappentext Electronic Inspection Copy available for instructors Key Concepts in Operations Management introduces a selection of key concepts and techniques in the field. Concise, informative and contemporary, with consideration given to explaining the principles of the topic, as well as the relevant debates and literature, the book contains over 50 concept entries including: Operations Strategy, Managing Innovation, Process Modeling, New Product Development, Forecasting, Planning and Control, Supply Chain Management, Risk Management and many more. Zusammenfassung The extremely readable and accessible format of the Key Concepts series brings the reader a wealth of information! and provides a valuable reference to any student of operations management. Inhaltsverzeichnis PART ONE: THE OPERATIONS FUNCTION Operations System Output Service Science Customers Technology Co-Ordination Planning and Control Integration Risk Theory PART TWO: OPERATIONS STRATEGY Performance Operations Strategy The Operations Strategy Process Trade-offs Location Capacity Process Layout Technology Management Flexibility Real Options PART THREE: INNOVATION MANAGEMENT Managing Innovation New Product Development New Service Development Platform PART FOUR: PROCESS MANAGEMENT Process Management Work Learning Curves Outsourcing PART FIVE: QUALITY Quality Quality Management Statistical Process Control ISO 9000 Six Sigma Kaizen PART SIX: INVENTORY Inventory Inventory Systems Material Requirements Planning Just-in-Time Inventory PART SEVEN: PLANNING AND CONTROL Forecasting Aggregate Production Planning Scheduling Project Planning Waiting Line Management Reverse Logistics Yield PART EIGHT: INTEGRATED MANAGEMENT FRAMEWORKS Total Quality Management (TQM) Throughput Responsiveness Time-Based Competition Lean Agility Supply Chain ...
List of contents
PART ONE: THE OPERATIONS FUNCTION
Operations
System
Output
Service Science
Customers
Technology
Co-Ordination
Planning and Control
Integration
Risk
Theory
PART TWO: OPERATIONS STRATEGY
Performance
Operations Strategy
The Operations Strategy Process
Trade-offs
Location
Capacity
Process
Layout
Technology Management
Flexibility
Real Options
PART THREE: INNOVATION MANAGEMENT
Managing Innovation
New Product Development
New Service Development
Platform
PART FOUR: PROCESS MANAGEMENT
Process Management
Work
Learning Curves
Outsourcing
PART FIVE: QUALITY
Quality
Quality Management
Statistical Process Control
ISO 9000
Six Sigma
Kaizen
PART SIX: INVENTORY
Inventory
Inventory Systems
Material Requirements Planning
Just-in-Time Inventory
PART SEVEN: PLANNING AND CONTROL
Forecasting
Aggregate Production Planning
Scheduling
Project Planning
Waiting Line Management
Reverse Logistics
Yield
PART EIGHT: INTEGRATED MANAGEMENT FRAMEWORKS
Total Quality Management (TQM)
Throughput
Responsiveness
Time-Based Competition
Lean
Agility
Supply Chain
Report
'Key Concepts in Operations Management takes a fresh approach to the subject by re-examining its boundaries as well as its content. It therefore offers a unique approach that can be used as a useful alternative to existing texts, or to supplement them by presenting a complementary perspective' -
David Bennett, Aston Business School, Aston University
'Using interesting examples and a relaxed style, this book is a very readable and useful resource for students and academics who wish to understand not only the basic tools and techniques of operations, but also to see how modern operational practices have developed, by setting them within their historical, theoretical and conceptual context' -
Melanie Hudson-Smith, Lecturer in Operations Management, Plymouth Business School
