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Informationen zum Autor Joseph S. Wholey is a professor of public administration at the University of Southern California. Kathryn E. Newcomer is director of the School of Public Policy and Public Administration at the George Washington University. Klappentext An evaluation framework for more effective government Improving Government Performance takes as project management approach to government program evaluation, offering clear strategies with real-world practicability. Expert discussion details crucial guidance on planning, implementation and analysis, providing a robust framework for quick, efficient, cost-effective evaluations. Systematic evaluation of reveals weaknesses before they break, allowing timely revision and readjustment that can improve productivity, streamline operations, and promote high-quality management; this book provides essential guidance for through, effective review and analysis of any government program or agency. Inhaltsverzeichnis Preface xi The Authors xix 1. Introduction: How Evaluation Can Improve Agency and Program Performance 1 Joseph S. Wholey Part One: The Role of Evaluation in Public Programs 13 2. Planning and Managing Useful Evaluations 17 Ronald H. Carlson, Anabel Burgh Crane 3. Five Strategies for Successful In-House Evaluations 30 Gerald L. Barkdoll, Douglas L. Sporn 4. Producing Evaluations That Make an Impact 49 Richard C. Sonnichsen Part Two: Practical Approaches to Evaluating Public Programs 67 5. Characteristics of Successful Program Evaluations 71 Michael J. Wargo 6. Using Short-Term Evaluations Tools 83 James B. Bell 7. Monitoring Field Activities Through On-Site Inspections 103 John D. Glover 8. Techniques for Determining Program Quality 126 Kathryn E. Newcomer Part Three: Improving Program Planning and Management 141 9. Assessing and Improving Organizational Productivity 143 Michael R. Dulworth, Robert C. Taylor 10. Identifying Problems in Policy Implementation 162 Norman W. Chlosta 11. Stimulating Change in Agency Management 179 Christopher Wye 12. Conclusion: Evaluation Strategies for Building High-Performance Programs 195 Kathryn E. Newcomer, Joseph S. Wholey Index 209...
