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Informationen zum Autor ZAHID KHALID is Managing Partner at The Hardstone Group, a management consulting practice specializing in helping clients increase profitability through improvements in financial supply chain processes. He has authored numerous articles on finance and technology in various industry publications and is a frequent presenter at events related to working capital optimization. He can be reached via the firm's Web site: www.hardstonegroup.com. Klappentext Put your financial supply chain to work for greaterprofitabilityHistorically, most companies have consistently focused on revenue-generating activities and invested heavily in organizational capabilities that support this effort. It's time to focus on the back office to meet the profitability expectations of your company.Destined to become an essential desktop tool in helping you achieve sustainable profitability, Optimizing Back Office Operations provides practical guidance on:* Making the transition to a fully optimized financial supply chain from traditional paper-driven, outdated processes* How optimizing your back office makes a big, positive impact on your organization's profitability* A cost-capability optimization approach to maximizing profitabilityCreated as a result of conversations with several senior executives and colleagues who hold leadership roles in various functions that affect working capital, Optimizing Back Office Operations outlines the best practices and proactive strategies you can use to make the most of your financial supply chain.Filled with case studies and insights, this is the one-stop resource you will turn to for the latest information and know-how on achieving sustainable profitability in the accounts payable, accounts receivable, purchasing, and treasury functions.The science of process improvement, the art of finance, and the enabling powers of information technology come together here to make the case for a dependable approach to maximizing profitability and cash flow--all through financial supply chain optimization. Zusammenfassung According to industry experts, a typical one billion dollar company spends approximately $27 million on unnecessary working capital and inefficient processing functions because they lack visibility into the financial supply chain. Inhaltsverzeichnis Preface ix CHAPTER 1 Profits: The Reason a Business Exists 1 Profitability Defined 2 Profitability Equation and Related Metrics 9 Liquidity, Growth, and Financial Flexibility 19 Conclusion 25 CHAPTER 2 Cost and Capability: Strategic Choices 27 Capability: One Size Does Not Fit All 28 Cost: You Get What You Pay For 34 Measuring Capability 41 Conclusion 44 CHAPTER 3 Financial Supply Chain: Entering the Gold Mine 45 What Is the Financial Supply Chain? 45 Working Capital Defined 50 Working Capital Processes 59 Conclusion 65 CHAPTER 4 Platform for Execution: A System for Maximizing Profits 69 Process Benchmarking 74 Process Optimization 86 Process Automation 86 Process Integration 88 Process Standardization 89 Conclusion 92 CHAPTER 5 Optimizing Accounts Payable 95 Implications of A/P Effectiveness 97 Best Practices 99 Enabling Technologies 115 Conclusion 122 CHAPTER 6 Optimizing Accounts Receivable 125 Implications of A/R Effectiveness 126 Best Practices 130 Enabling Technologies 137 Conclusion 144 CHAPTER 7 Optimizing Purchasing 147 Implications of Purchasing Effectiveness 149 Best Practices 152 Enabling Technologies 160 Conclusion 168 CHAPTER 8 Optimizing Treasury Operations 171 Implications of Treasury Effectiveness 175 Best Practices 179 Enabling T...