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Informationen zum Autor BRUCE TULGAN is the founder of Rainmaker Thinking Inc., a research and management training company based in New Haven, Connecticut. He is internationally recognized as a leading expert on leadership and performance management. He is an advisor to business leaders all over the world, the author or coauthor of seventeen different books including the classic Managing Generation X and the recent best-seller It's Okay to Be the Boss . He is a sought-after keynote speaker and seminar leader. Klappentext An Essential Tools Resource FIGHT THE UNDER-MANAGEMENT EPIDEMIC IF YOU ARE A SUPERVISOR OF A SMALL TEAM OF EMPLOYEES or a manager of a large complex department, It's Okay to Be the Boss workshop will give you the information and tools you need to become a great boss who is highly-engaged when leading, managing, and supervising your employees. A companion to the dynamic It's Okay to Be the Boss: The Management Workshop , this Participant Workbook is a hands-on resource that will help you learn how to overcome the common obstacles to becoming an engaged manager. You will gain a clear understanding of which management challenges can be controlled, along with tips and techniques for effectively controlling them. You will also discover the proven strategies for working around issues that cannot be avoided or controlled. Step by step the It's Okay to Be the Boss: The Management Workshop leads you through a series of eight back-to-basics techniques that clearly show how to develop the skills that will enhance your management abilities and help you Build relationships of trust and confidence with employeesDelegate tasks, responsibilities, and projectsKeep employees focused and moving in the right directionIncrease productivity, quality, retention of high-performers, and turnover among low-performersSharply reduce waste, inefficiency, errors, down-time, and conflict among employees It's Okay to Be the Boss: The Management Workshop will help you incorporate into your daily routine the time-tested management techniques that spell success--tracking employee performance, correcting failure, and rewarding success. Zusammenfassung In this fresh! new look at the art of management! author Bruce Tulgan has created a one-day manager's boot camp. This practical! easy-to-use Participant Workbook helps guide managers through the information and exercises that will encourage them to embrace their crucial responsibility of being a great boss. Inhaltsverzeichnis WHAT IS HARD ABOUT MANAGING? 1 YOUR OBJECTIVES 3 WORKSHOP OBJECTIVES 4 THE BASICS OF MANAGING PEOPLE 5 The Consequences of Under-Management 6 Fight the Under-Management Epidemic: Be a Great Boss! 7 Real-World Obstacles 8 The Top Seven Management Myths 9 BACK-TO-BASICS TECHNIQUE 1 GET IN THE HABIT OF MANAGING EVERY DAY 11 One-on-One Conversations with the People You Manage 12 Getting Started 13 How to Make Time Available 14 Worksheet: Making Time for Managing Every Day 15 BACK-TO-BASICS TECHNIQUE 2 LEARN TO TALK LIKE A PERFORMANCE COACH 17 How a Coach Talks 18 Discussion Questions for Coaching Conversations 19 Coaching Script 21 Questions to Ask During a Coaching Conversation 22 For Useful Coaching Conversations 23 Worksheet: Coaching Script 24 BACK-TO-BASICS TECHNIQUE 3 TAKE IT ONE PERSON AT A TIME 25 Six Questions for Tuning In to Each Person You Manage 26 Tuning-In Tool 28 Worksheet: Manager's Landscape 29 BACK-TO-BASICS TECHNIQUE 4 MAKE ACCOUNTABILITY A PROCESS, NOT A SLOGAN 31 Top Seven Complications to Accountability 32 Key Actions for Holding People Accountable 33 Work...
