Read more
Informationen zum Autor Mark Wiskup has been a communications coach for the last two decades, presenting coaching sessions to Fortune 500 companies across a wide range of industries. He teaches executives how to master communications techniques with employees, leading to more productive, profitable, happy workplaces. For more information, visit www.wiskupcommunications.com . Klappentext An executive coach shows you how better communication leads to productivity and profitabilityCommunication is the key to success when you manage other people. But it's not enough to just communicate; you have to communicate in the right way to get the results you want from your people and teams. In Don't Be That Boss, renowned executive coach Mark Wiskup shows you how to communicate effectively with colleagues and workers to create a healthy, productive, happy work environment.The story follows two leaders through a typical workday and all their typical communications-including meetings, conferences, one-on-one discussions, break room banter, phone calls, and even emails. Based on real situations you'll probably recognize, you'll watch as two committed, intelligent people take different approaches to communication and reap very different results. Along the way, you'll realize what good communication is, how it works, and how it makes your business better in virtually every way.* Written by an experienced communications coach who works with Fortune 500 clients, CEOs and managers across the country* Shows that how you communicate in the office is just as important as what you communicate* Explains why excellent communication skills are vital to individual and organizational success* Effective communication is vital for the success of both large and small businesses* Mark Wiskup is also the author of The It Factor and Presentation S.O.S.Whether you're an executive, manager or small business owner, this book will show you how to improve your communication skills to better your business. Zusammenfassung An executive coach shows you how better communication leads to productivity and profitability Communication is the key to success when you manage other people. But it's not enough to just communicate; you have to communicate in the right way to get the results you want from your people and teams. Inhaltsverzeichnis Acknowledgments. Introduction. 7:00 AM Connections Made and Missed Out of the Gate. 7:05 Forgetful Mike Lucks Out. 7:06 Dry Cleaners Disappointment for Chad. 7:25 AM Chad plays "The Big Man" in the Break Room. 7:50 Taratino Debate Outside Louis's Office. 7:55 Chad's Strikes Back at the West Coast Phil. 7:57 Mike's Picks Up the Phone. 8:00 AM Sales Rundown: Reality Behind the Numbers. 8:01 Chad Admires His Handiwork. 8:13 Mike Is Behind Schedule, Again. 8:15 Chad Would Die if He Knew About This Bet. 8:18 Wins and Losses for Mike's Team. 8:26 Chad Worries About Phil on the West Coast. 8:27 Jeanie Gets the Info to Mike. 8:27 The Numbers Mislead Chad. 8:52 Mike Busts Dave. 8:54 Chad is Still Sweating About the West Coast. 8:59 Mike Gives Louis a Leadership Lesson or Two. 9:00 AM Financial Reports: A Star Is Born. 9:01 West Coast Frustration for Chad. 9:10 West Coast Jeannie Comes Through. 9:13 Why Mike Likes the Financial Stuff. 9:14 Phil Blasts Back at Chad. 9:15 Mike Likes "Apples to Apples". 9:28 Chad Goes into Deep Thought. 9:30 Chad Makes a Good Catch. 9:53 Mike Invites Ellen to Mahogany Row. 10:00 AM Frustration and Satisfaction: Strategic Plan Update. 10:01 Lynn Gives Chad Some Breathing Room. 10:15 Kim, for Better or for Worse, Leads Mike's Planning Process. 10:16 Chad Delivers Vague Praise Way Too E...
