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List of contents
PART I INTRODUCTION 1. The World of Public Personnel Management Exercise: Values and Functions in Public Personnel Management Case Study: Political Clearance for "Buck" Pleake 2. Doing Public HRM in the United States Case Study: Choosing a Municipal Personnel Director PART II PLANNING 3. Strategic Thinking about HRM Exercise: Evaluating Your Human Resources Management System 4. The HR Role in Planning, Budgeting, Performance Management and Program Evaluation Case Study #1: A Day In The Life Of A City Manager Case Study #2: Privatization Case Study #3: Between A Rock And A Hard Place 5. Defining and Organizing Work Case Study: Who's Most Qualified to be Minority Recruitment Director? 6. Rewarding Work: Pay and Benefits Case Study: Reducing Unscheduled Absenteeism PART III ACQUISITION 7. Social Equity and Diversity Management Exercise: Equal Employment Opportunity or Affirmative Action? Case Study #1: Social Equity vs. Employee Rights Case Study #2: From EEO & AA to Diversity Management 8. Recruitment, Selection and Promotion Exercise: Driving Forces of Change in Recruitment and Selection Case Study: Information Technology Recruitment PART IV DEVELOPMENT 9. Leadership and Performance in Turbulent Times Case Study #1: Requiem for a Good Soldier Case Study #2: Recruiting a Water Plant Technician Exercise: Psychological Contracts 10. Training, Education and Staff Development Case Study #1: Develop A Diversity Training Program Case Study #2: Training Vignettes Case Study #3: "How Should This Management Team Work Together?" 11. Performance Appraisal Case Study: Evaluating Appraisal Instruments 12. Safety and Health Case Study #1: Developing a Workplace AIDS Policy Case Study #2: Workplace Violence: "In Hindsight, We Could See it Coming" PART V SANCTIONS 13. Organizational Justice Case Study: Juan Hernandez vs. The County 14. Collective Bargaining Case Study: Good Management Or Bargaining In Bad Faith?
