Isolation of Results - Defining the Impact of the Program

Informationen zum Autor Jack J. Phillips is chairman of the ROI Institute! Inc. A world-renowned expert on measurement and evaluation! Phillips provides consulting services to Fortune 500 companies and workshops for major conference providers throughout the world. Phillips is the author or editor of more than thirty books and more than one hundred articles. Bruce C. Aaron is responsible for research and evaluation of learning and knowledge management initiatives within Accenture! a global management consulting! technology services! and outsourcing company. During his tenure! Accenture Education has received several awards from professional associations for excellence in measurement and evaluation! including the 2004 ASTD ROI Impact Study of the Year award. The ROI Institute! Inc.! is a benchmarking! research! and information sharing organization that provides consulting services! workshops! and certification in the ROI Methodology. Widely considered the leading authority on evaluation and measurement of learning and development in organizations! the ROI Institute conducts workshops and offers certification for thousands of practitioners through a variety of strategic partners. Klappentext This book addresses the most critical challenge facing evaluators: isolating the effects of the solution from other influences. The techniques are presented beginning with the most credible! rigorous approaches and moving to the more subjective approaches. The weakest technique (which is using estimates) is made as credible as possible. Zusammenfassung The book covers a wide variety of topics including the: * Importance of isolating the effects of the process/solution. * Preliminary issues and first steps. * Using Control Group Arrangements and trend line analysis. * The general case: forecasting and expert estimation. * Adjustments and credibility issues. . Inhaltsverzeichnis 8932102

Product details

• Authors: Bruce C. Aaron, Jack J. Phillips, Jack J. Phillips Phillips, Jack Phillips Phillips, Patricia Pulliam Phillips
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Paperback / Softback
• Released: 01.02.2008
• EAN: 9780787987190
• ISBN: 978-0-7879-8719-0
• No. of pages: 160
• Series: Measurement and Evaluation Series; Measurement & Evaluation; Measurement and Evaluation Series; Measurement & Evaluation
• Subjects: Guides > Law, job, finance; Social sciences, law, business > Business > Management