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This title focuses on the trainer's role in executing and supporting a comprehensive approach to managing organizational knowledge. The book includes a vetted process that helps determine organizational needs, identify sources of information, assist in choosing information gathering systems, lead the learning and understanding about information dissemination, and ensure proper maintenance of the system. Included as well are all the tools and resources needed to implement an effective system. A complete real world case study is also included.
List of contents
Ch. 1: What is Knowledge Management (KM)?; Ch. 2: How Organizations Use Knowledge Management; Ch. 3: Determining Your Information Needs; Ch. 4: Locating Information Sources; Ch. 5: Selecting Information-Gathering Systems; Ch. 6: Compiling, Confirming, and Circulating the Knowledge; Ch. 7: Maintaining Your KM System; Ch. 8: Tools and Resources; Ch. 9: Best Practices in KM; Ch. 10: Conclusion; Appendix/Index.
About the author
When you use a workbook by Christee Atwood, you gain the benefit of her impressive experience as a speaker, trainer, and knowledge management adviser. A certified Franklin Covey trainer who has worked withFortune 500 companies, major associations, and governmental entities, Atwood provides the knowledge and tools you need to deliver top-notch workshops in your own organization. She does all this with an easy-to-read conversational style and plenty of humor. In fact, Atwood teaches "But UnSeriously Folks!"--a course on the effective use of humor in the workplace--and has written a humorous autobiography, Three Feet Under: Journal of a Midlife Crisis. Atwood has also written three ASTD Press books: Knowledge Management Basics, Succession Planning Basics, and Presentation Skills Training.
Summary
Presents the fundamentals for organizations and how they can benefit from implementing solid knowledge management practices. This book focuses on the learning professional's role in executing and supporting a comprehensive approach to managing, organizational knowledge. It includes a process to help practitioners determine organizational needs.
