Quality in Higher Education

Informationen zum Autor Brent D. Ruben Klappentext The concept of quality in higher education is by no means a new one Zusammenfassung The concept of quality in higher education is by no means a new one Inhaltsverzeichnis 1: The Quality Approach in Higher Education: Context and Concepts for Change; I: The Context for Change in Business and Industry; 2: The New Productivity Challenge; 3: The Service Imperative; 4: World War II and the Quality Movement; 5: History of the Malcolm Baldrige National Quality Award; II: The Context for Change in Higher Education; 6: The Lattice and the Ratchet; 7: Productivity or Quality? In Search of Higher Education’s Yellow Brick Road; 8: Building Responsive Universities: Some Challenges to Academic Leadership; 9: The Big Questions in Higher Education Today; III: Applying the Quality Approach in Higher Education; 10: TQM; 11: TQM; 12: Defining and Assessing “Quality” in Higher Education; 13: Quality Improvement in Higher Education; 14: What Students Remember: Teaching, Learning, and Human Communication; 15: Universities, Competitiveness, and TQM: A Plan for the Year 2000; 16: Is There Hope for TQM in the Academy?; 17: An American Approach to Quality; 18: Total Quality and the Academy: Problems and Opportunities; 19: Translating Quality for the Academy; Suggested Research, Readings and Resources; 20: Ten Areas for Future Research in Total Quality Management; 21: Selected Readings and Resources in Quality

Product details

• Authors: Brent D. Ruben, Ruben Brent D.
• Assisted by: Francis L. Lawrence (Editor), Brent D. Ruben (Editor)
• Publisher: Transaction Publishers
• Languages: English
• Product format: Hardback
• Released: 30.01.1994
• EAN: 9781560001904
• ISBN: 978-1-56000-190-4
• No. of pages: 300
• Subjects: Humanities, art, music > Education > Education system; EDUCATION / Philosophy, Theory & Social Aspects, BUSINESS & ECONOMICS / Total Quality Management, Philosophy & theory of education, Philosophy and theory of education, Higher & further education, tertiary education, Higher education, tertiary education, Quality Assurance (QA) & Total Quality Management (TQM), Quality Assurance (QA) and Total Quality Management (TQM), EDUCATION / Schools / Levels / Higher