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Informationen zum Autor Enda Larkin was born in Dublin, Ireland and has over 25 years experience in the hotel industry having held a number of senior management positions in Ireland, UK and the US. In 1994 he founded HTC Consulting (www.htc-consult.com) which specialises in working with enterprises in hospitality and tourism and since that time has led numerous consulting projects for public and private sector clients throughout Europe and the Middle East. He holds an MBA from ESCP-EAP Paris, a BSc in Management from Trinity College Dublin and a Higher Diploma in Hotel Management from Dublin College of Catering. He currently lives in Geneva, Switzerland and is a member of the Institute of Hospitality. He may be contacted at info@htc-consult.com. Klappentext Based on the premise that being good is just not good enough in the competitive environment, this title is suitable for hotel owners and managers who want to achieve lasting business success through a root and branch review of key business processes. Zusammenfassung Based on the premise that being good is just not good enough in the competitive environment, this title is suitable for hotel owners and managers who want to achieve lasting business success through a root and branch review of key business processes.
