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Informationen zum Autor Lori L. Silverman is the owner of Partners for Progress, a management consulting firm. As a business strategist, she has consulted with organizations in fifteen industries including financial services, insurance, manufacturing and petroleum companies, government entities, and professional associations. As a keynote speaker, Lori has positively impacted the lives of thousands of people. She has appeared on over fifty radio and television shows to speak about using stories in the workplace and is the co-author of Critical SHIFT and Stories Trainers Tell. You can reach her at lori@partnersforprogress.com and through www.partnersforprogress.com. Klappentext Praise for Wake Me Up When the Data Is Over "An easy-to-read, well-organized compilation of stories that demonstrate their power across a broad spectrum of business needs." -- Ellen Bovarnick , vice president, Business Process Excellence, The Coca-Cola Company "Offers fresh ideas for introducing stories into organizations and inspiring better leadership through them. A well-researched and lively reference for leaders." -- John Alexander , president, Center for Creative Leadership "Takes the concept of organizational stories from a pleasant idea to a practical means to advance strategy, product development, and ultimately shareholder value." -- Anita Brick , director, University of Chicago Graduate School of Business "Loved the book. My hope is that it will create a new generation of leaders who will stop numbing people with spreadsheets and pie charts, and start inspiring them with stories that illuminate mission, values, and goals." -- Frank D. Byrne , M.D., president, St. Mary's Hospital Medical Center, a part of the SSM HealthCare system "Leaders in all walks will benefit from Silverman's real-world accounts of storytelling successes in high-performing organizations." -- Daniel M. Sprague, CEO, The Council of State Governments "A customer service story, a story illustrating our history, or a story exhibiting commitment to shared goals can inspire more deeply than a directive from on high. Put flesh on the bone. Tell a story." -- Arne M. Sorenson , CFO, Marriott International "When just about every fact is but one mouse click away, stories take on new importance. From leadership to branding, narrative has become an essential tool. These essays offer savvy advice on how to unleash the power of stories in your organization." -- Daniel H. Pink , author, A Whole New Mind "Illustrates how the use of stories will help your organization achieve positive outcomes. A must-read for anyone in an organization facing significant change." -- Vicki L. Chvala , executive vice president, American Family Insurance Contributors include Madelyn Blair, Evelyn Clark, Karen Dietz, Marcy Fisher, Alicia Korten, Denise Lee, Sylvia L. Lovely, Michael J. Margolis, North McKinnon, Susan J. Moore, Susan M. Osborn, Ashraf Ramzy, Steven N. Silverman, Susan Stites, Joanna Truitt, and Jo Tyler For more book information, see www.wakeupmycompany.com Zusammenfassung This book includes real-life examples from over 70 respected organizations! small and large! representing a multitude of industries using stories to drive results. Leaders from organizations such as Microsoft! Lands' End! Verizon! U.S. Air Force! and World Vision demonstrate the strong positive influence stories can have. Inhaltsverzeichnis Foreword xv Karen Dietz Preface xvii Introduction xxi Sylvia L. Lovely Part One How Organizations Are Using Stories in Day-to-Day Operations 1 1 How Can I Help You? Service with a Smile - and a Story 3 Susan Stites 2 Put Your Money Where Your Mouth Is: Unleashing the Power of People Through...
