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Many small teams are responsible for delivering very large projects and products. Often, these teams are made up of complimentary skillsets and different opinions as to the team approach. Additionally, many newcomers to User Experience --as well as those new to freelance work-- struggle for guidelines to help them move through projects that they are expected to build and manage. The purpose of this book is to provide enough information to help guide these small teams and professionals through User Experience projects and point them to resources in areas where they have a need for additional depth on a topic. This book presents a chapter-by-chapter guide through an appropriate User Experience process, as well as provides additional information on the creating SOWs and Proposals, Project Ecosystem, best practices for meetings, and understanding business requirements. User Experience neophytes and professionals alike should be able to find information relevant to any phase of a project in this book.
List of contents
1. Understanding the Project Ecosystem 2. SOW / Proposal Writing a. Project Kick-off / Discovery / Meetings 101 b. Work Product Reviews: How to Work with Key Team Partners Design Reviews 3. Understanding Business Requirements 4. User Research 5. Card Sorting 6. Personas / User Modeling 7. SEO Basics and Content Strategy 8. Site Maps and Task Flows 9. Wireframes and Annotations 10. Prototyping 11. User Testing 12. Quality Assurance 13. Post-Launch Analytics and Recommendations
