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Informationen zum Autor Nick Morgan worked in various senior Purchasing, Sales and Customer Service roles with BP where he learned the "tricks of the trade" around developing and maintaining good supplier and customer relationships. He decided to have a career change and set up an online business based on the travel gadgets and accessories product market.Now four years into this venture, Nick has learned how the online business works the hard way. He has his own ecommerce store and has successfully opened shops on behalf of Amazon in the UK, France, Germany, Spain and Italy. He also has an online shop on eBay and overall has met and dealt with all the challenges that most people will face setting up an online venture. Klappentext In this book, acclaimed communications coach Nick Morgan shows how you can become an effective, charismatic speaker by communicating with authenticity and respect for your audience. Trust Me presents a four-step process (which Morgan perfected while teaching at Harvard) that enables you to find your own best personal communication style to maximize your persuasiveness and presence. This proven process works whether you're speaking to a group or in a one-on-one conversation. As Morgan explains, we are all unconscious experts in reading each other's body language. When words and body language are in conflict, we believe the body language every time. This makes conscious efforts to change our unconscious behavior difficult. Even momentary lapses are perceptible to the audience. The key to success is to train your body language to unconsciously align with your message. Trust Me outlines the four steps to communication success: OPENNESS CONNECTION PASSION LISTENING In addition, the book offers an in-depth analysis of the research that underlies the four-step process and includes tips for controlling fear when communicating. At a time when there is little tolerance for hype and spin, this book offers a practical, clear guide for becoming a persuasive and authentic communicator. Zusammenfassung Nick Morgan! one of America's top communication and speech coaches! shows how anyone can be an effective speaker by presenting an image of authenticity and respect for their audience! whether in a group presentation or a one-on-one conversation. Inhaltsverzeichnis Introduction 1 Every communication is both a verbal and a nonverbal conversation We are all unconscious experts in each other's body language 1 Leaders Need Both Charisma and Authenticity 7 You need charisma and authenticity to lead effectively Gesture can convey meaning independent of words Our most important dialogues with others take place nonverbally 2 Aligning the Two Conversations Will Make You a Powerful Communicator 21 Communications that align both the content and the nonverbal conversations can be powerful We unconsciously ascribe intent to the gestures we see The paradox of leadership today is that you have to practice to look spontaneous 3 Being Open, Part One: How to Master the Verbal Conversation 35 The verbal aspect of openness involves clarity of intent The content of an open communication begins with clear framing To conclude an open communication, reach agreement about what has been said 4 Being Open, Part Two: How to Master the Nonverbal Conversation 43 Trust is the essential goal of an open, nonverbal conversation When you communicate, you create a persona that other people unconsciously decode If you work on the conscious control of intention, your gestures take care of themselves 5 Being Connected, Part One: How to Master the Verbal Connection 59 Connected communication deals with the audience's concerns Connected communication is direct and simple Conn...
